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IT FIELD SERVICES BUSINESS ANALYST

Company: Dollar Tree Stores
Location: Chesapeake
Posted on: April 8, 2021

Job Description:

The Field Services Business Analyst (BA) will handle departmental financial and data analyses around store hardware and services. The BA will be responsible for gathering financial and data information and compiling it into reports and recommendations for Management. The BA will partner with Director and Managers for budget accountability, vendor services, inventory management, process improvement and other metrics, standard, planned or ad hoc all around hardware procurement, installation and maintenance services. Primary Responsibilities:Financial Analyses: o Work with Director of Field Services and IT Finance to administer departmental budget responsibilities. This includes preparing, monitoring, forecasting, and the handling of accruals, journal entries and daily gatekeeper responsibilities for compliant accounting practices. o Perform various Vendor Management functions including standard maintenance billing, SLA reconciliations, credit attainment and the reconciliation & publication of standard vendor metrics. Hardware Analyses: o Assist with hardware selections , TCO's & ROI's that include costs & options around procurement, warranty, licensing, shipping, lifecycle management, maintenance, disposal, depreciation & other relevant variables. o Ensure data integrity by validating fleet stats, assumptions, normalization schedules, budget/forecasts and database reconciliationso Perform data and/or financial analyses on various store hardware related projects and processes by helping to identify and implement best practices.Maintenance Analyses: o Assist with analyzing warranties, discounts, and alternate vendor maintenance services during RFP's and other negotiationso Evaluate and understand hardware maintenance costs including effects of warranties, call volume, service and repair rates, and store dynamics such as sales volume and location.o Continually improve forecasting, assist with identifying ways to reduce operating expenses, and be able to assist with billing, sla validation, and process improvementsProcess Analyses: o Analyze departmental standard processes and make best practice recommendations for efficiencies, productivity and reduced cost structures.o Publish consistently measured departmental metrics including health cards, quarterly SLA's and performance capacity. o Assist with Departmental contract administration to include managing processes in accordance with the terms and based on necessary milestones and/or budget requirements. Other Responsibilities:

  • Utilizes the Dollar Tree and Family Dollar systems such as Ariba, Lawson & BPC for querying financial data as well as Heat, Magic, SCCM and Big Fix for hardware and repair data.
  • Assist Managers with analyzing opportunities for improved productivity that lead to a reduction in efforts and labor costs.
  • Responsible for ensuring process documentation is developed and maintained.
  • Maintain easily accessible and understandable recordkeeping for Management as well as audit trails for Tax and Legal purposes. Requirements
  • Excel Proficiency
  • Proficiency with Power Query
  • Basic SQL skills
  • Strong understanding of Finance & accounting principles
  • Business Acumen
  • Experience with financial and data modeling/analysisCore Competencies
  • Financial Reporting
  • Analytics Modeling
  • Driving for Results
  • Process ExcellenceThis job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other related duties, as may be required by their supervisor.

Keywords: Dollar Tree Stores, Chesapeake , IT FIELD SERVICES BUSINESS ANALYST, Accounting, Auditing , Chesapeake, Virginia

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