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Receptionist

Company: FORKIDS INC
Location: Chesapeake
Posted on: June 20, 2022

Job Description:

Job Details Job Location The Landmark Center - Chesapeake, VA Position Type Full Time Education Level High School Job Category Admin - Clerical Job Description The Receptionist ensures a positive first impression to all visitors, answers the telephone, grants visitors access to the building, and performs administrative tasks for the agency. RESPONSIBILITIES Administrative: Clearly answer and disperse all incoming calls and take written messages when needed. Maintain security of agency entrance door by buzzing people in. Greet and properly direct all agency visitors. Prepare and maintain staff, intern and visitor sign-in logs. Assist Development Department in issuing and distributing donation receipts for in-kind items; maintain in-kind donation log; instruct volunteers on entering item donations; store items in donation room and ensure weekly pickups are made. Keep a log (donor name / date / amount / check ) of all checks received at front door via walk-ins or via U.S. mail. Write receipts for all rent/deposit payments, cash and gift card donations received at administrative office; make copies of donations and bring monetary gifts to Finance Department. Pick up and deliver mail on designated days at Post Office; open, prepare, and distribute incoming and outgoing mail, shipments and faxes. Place bi-weekly supply orders for all locations to ensure adequate supply of cleaning, paper, and office supplies. Maintain neat and clean appearance in reception area, Resource Center, bathrooms, kitchen and copy area, performing light cleaning as necessary. Maintain and manage conference room reservation schedules. Maintain postage machine by keeping it updated with postage rates; add postage regularly. Maintain, update and electronically distribute agency calendar. Manage and maintain agency copiers; call for copier maintenance/repair when needed; train other staff members in use of copiers. Order supplies for copiers as necessary. Send out Daily Events email to all staff every morning. Oversee clients and volunteers assisting with answering telephones or bulk mailings. Serve as site liaison for the main office: enter all maintenance requests for the main office in FacilityDude; update the site red book with facilities information as it pertains to HQ. Assist employees in the preparation, organization and success of Thanksgiving Baskets program, Christmas Shop, Art Auction, and other special events. Provide support for fellow operations/facilities staff as needed, including credit card reconciliation and bill.com submittals. Oversee and coordinate and process bill.com submittals for fleet repairs, inspections, oil changes, registrations, and general maintenance for all agency vehicles. Keep vehicle folders updated so agency maintains records of everything pertaining to vehicles. Provide vehicle binders for agency vehicles to include forms, checklists and other pertinent information regarding accident procedures. Manage car / booster seat inventory to ensure expired units are disposed of. Customer Service: Provide service to internal and external customers according to standards as outlined in ForKids Customer CARE Manual. Financial Management: Use agency resources (financial and non-financial) prudently. Acknowledge and follow financial policies of the agency. Grants Data Management: Accurately complete all required data reporting in accordance with established guidelines. Community Engagement: Participate in development and fundraising activities as needed and requested (ex: meeting with donors, providing tours, attending fundraising events). Regularly engage, support and collaborate with volunteers to provide a meaningful experience Qualifications Education and Experience: Must have a high school diploma or GED and a minimum of two years office experience. Essential Functions, Knowledge, Skills and Abilities: Knowledge of Microsoft Office programs and the internet. Knowledge of the basic principles of customer service. Skilled at active listening, time management, speaking to others, critical thinking, problem solving, and reading comprehension. Ability to communicate ideas so others will understand. Ability to listen to and understand information and ideas spoken and read. Ability to enter data accurately and efficiently. Ability to lift at least 25 lbs, bend, crouch, sit for long periods, walk daily, and climb ladders and stairs occasionally. Ability to see details at close range (within a few feet). Ability to combine pieces of information to form conclusions or results. Valid drivers license with no more than three minor moving violations and/or accidents combined within the last 3 years, and no major moving violations in the past five years.

Keywords: FORKIDS INC, Chesapeake , Receptionist, Administration, Clerical , Chesapeake, Virginia

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