Receptionist
Company: FORKIDS INC
Location: Chesapeake
Posted on: June 20, 2022
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Job Description:
Job Details Job Location The Landmark Center - Chesapeake, VA
Position Type Full Time Education Level High School Job Category
Admin - Clerical Job Description The Receptionist ensures a
positive first impression to all visitors, answers the telephone,
grants visitors access to the building, and performs administrative
tasks for the agency. RESPONSIBILITIES Administrative: Clearly
answer and disperse all incoming calls and take written messages
when needed. Maintain security of agency entrance door by buzzing
people in. Greet and properly direct all agency visitors. Prepare
and maintain staff, intern and visitor sign-in logs. Assist
Development Department in issuing and distributing donation
receipts for in-kind items; maintain in-kind donation log; instruct
volunteers on entering item donations; store items in donation room
and ensure weekly pickups are made. Keep a log (donor name / date /
amount / check ) of all checks received at front door via walk-ins
or via U.S. mail. Write receipts for all rent/deposit payments,
cash and gift card donations received at administrative office;
make copies of donations and bring monetary gifts to Finance
Department. Pick up and deliver mail on designated days at Post
Office; open, prepare, and distribute incoming and outgoing mail,
shipments and faxes. Place bi-weekly supply orders for all
locations to ensure adequate supply of cleaning, paper, and office
supplies. Maintain neat and clean appearance in reception area,
Resource Center, bathrooms, kitchen and copy area, performing light
cleaning as necessary. Maintain and manage conference room
reservation schedules. Maintain postage machine by keeping it
updated with postage rates; add postage regularly. Maintain, update
and electronically distribute agency calendar. Manage and maintain
agency copiers; call for copier maintenance/repair when needed;
train other staff members in use of copiers. Order supplies for
copiers as necessary. Send out Daily Events email to all staff
every morning. Oversee clients and volunteers assisting with
answering telephones or bulk mailings. Serve as site liaison for
the main office: enter all maintenance requests for the main office
in FacilityDude; update the site red book with facilities
information as it pertains to HQ. Assist employees in the
preparation, organization and success of Thanksgiving Baskets
program, Christmas Shop, Art Auction, and other special events.
Provide support for fellow operations/facilities staff as needed,
including credit card reconciliation and bill.com submittals.
Oversee and coordinate and process bill.com submittals for fleet
repairs, inspections, oil changes, registrations, and general
maintenance for all agency vehicles. Keep vehicle folders updated
so agency maintains records of everything pertaining to vehicles.
Provide vehicle binders for agency vehicles to include forms,
checklists and other pertinent information regarding accident
procedures. Manage car / booster seat inventory to ensure expired
units are disposed of. Customer Service: Provide service to
internal and external customers according to standards as outlined
in ForKids Customer CARE Manual. Financial Management: Use agency
resources (financial and non-financial) prudently. Acknowledge and
follow financial policies of the agency. Grants Data Management:
Accurately complete all required data reporting in accordance with
established guidelines. Community Engagement: Participate in
development and fundraising activities as needed and requested (ex:
meeting with donors, providing tours, attending fundraising
events). Regularly engage, support and collaborate with volunteers
to provide a meaningful experience Qualifications Education and
Experience: Must have a high school diploma or GED and a minimum of
two years office experience. Essential Functions, Knowledge, Skills
and Abilities: Knowledge of Microsoft Office programs and the
internet. Knowledge of the basic principles of customer service.
Skilled at active listening, time management, speaking to others,
critical thinking, problem solving, and reading comprehension.
Ability to communicate ideas so others will understand. Ability to
listen to and understand information and ideas spoken and read.
Ability to enter data accurately and efficiently. Ability to lift
at least 25 lbs, bend, crouch, sit for long periods, walk daily,
and climb ladders and stairs occasionally. Ability to see details
at close range (within a few feet). Ability to combine pieces of
information to form conclusions or results. Valid drivers license
with no more than three minor moving violations and/or accidents
combined within the last 3 years, and no major moving violations in
the past five years.
Keywords: FORKIDS INC, Chesapeake , Receptionist, Administration, Clerical , Chesapeake, Virginia
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