Medical Front Office Lead

Company: Eastern Virginia Ear, Nose & Throat Specialists
Location: Chesapeake
Posted on: August 5, 2022

Job Description:

Job DescriptionCOME JOIN OUR ENT FAMILY!Are you looking for a pleasant, enjoyable position in the medical field and have a medical background?

If your answer is yes. . .please apply!Position Summary:

While working a position at our busy front desk, you will coordinate and oversee activities of the front office and front office team members to ensure compassionate and professional care for patients and effective and efficient front office workflow.

• Organize and assign duties and tasks to front team members.
• Manage the activities of the front desk team members engaged in checking in and checking out of patients.
• Monitor daily performance of front office team members to ensure duties are completed accurately, efficiently, and timely. Monitor and control overtime.
• Conduct orientation and training on front office policies and procedures.
• Monitor the flow of patient check in and check out. Keep patients informed of delays.
• Oversee front desk collections of copays and balances.
• Coordinate staff schedules, including lunch breaks, being sure coverage is available at all times.
• Oversee processing of faxes, medical records requests, and rescheduling of patients.
• Handle fast-paced environment with flexibility.
• Cultivate teamwork with positivity and fairness.
• Ability to meet patients' needs in a friendly, cheerful manner.Previous supervisory experience in a medical office environment is preferred.
  
  

Keywords: Eastern Virginia Ear, Nose & Throat Specialists, Chesapeake , Medical Front Office Lead, Administration, Clerical , Chesapeake, Virginia