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Service Engineer

Company: PeopleShare Inc
Location: Chesapeake
Posted on: February 15, 2020

Job Description:

World Wide active leader in all maritime segments is seeking a FT Service EngineerJob Details for FT Service Engineer: FTPay Rate: $70K-80KDirect HireJob Responsibilities & Description for FT Service Engineer:Industry Knowledge - stay up to date with major customers active in business areaEngineering KnowledgeStay up to date with technical developments (where appropriate related to new types of hydraulics, electrics, electronics, etc. (applicable to equipment)Stay up to date with internal service bulletins and other technical informationProject ManagementUnderstand Customer/Cargotec/Branch/Service Manager's requirements and expectationsCoordinate sub-contracted assignments and report any non-complianceMake decisions about required action up to agreed authority levels and then communicate with Service ManagerClarify response and completion time required according to the circumstancesUnderstand scope of reporting requiredEdit personal daily activity reportsInspect daily activity reports of subcontracted team membersReview onboard ships spare parts inventory (if applicable)Team ManagementDelegate work assignments to subcontracted teamsCommunicate and monitor all safety and quality requirements (person and site related)Conduct regular work meetings with subcontracted teams and superiorsMonitor performance and provide supportReport and take corrective actions in case of an unacceptable non-complianceManaging the Customer - understand and comply with the requirements of the Cargotec Customer Satisfaction Code of PracticeRisk ManagementFollow all site safety rules, agreed working practices and environmental requirementsCommunicate information to Service Manager and Product Technical Support Department if equipment safety is jeopardized due to any reasonRespect and protect Cargotec and third party's properties (tools, vehicles, facilities, equipment, etc.) and business activitiesService ProcessInspect, troubleshoot, report, plan and then conduct service or repair as necessarySubmit high-standard regular reports as specified by Service ManagerKeep adequate records and maintain documentation in line with agreed standardsNew Business Opportunities - recognize sales opportunities and communicate to Service Manager in local branch.Continuous ImprovementProvide feedback to Service Manager and to Product Technical Support Department to support continuous quality improvementParticipate in innovative thinking about ways to improve service efficiencyCoach/tutor junior colleagues and trainees as necessaryNetwork throughout the local organization and Product Technical Support Department to share practical processes and knowledgeJob Requirements for FT Service Engineer:Mobile, acceptable and able to work in variable physical site conditionsTechnical degree in electrics or electronics engineeringAlternatively comparable or equal degrees or experienceService Engineer has been a Cargotec Service Technician for a minimum of one yearSuccessfully completed defined Cargotec training programsFluent in English, spoken and writtenMedical first-aid certificateCurrent motor vehicle operator's license with good driving recordCompetencies Requirements for FT Service Engineer:Hydraulics, Electrics, Electronics as requiredCustomer-orientedAble to cope with stressful situationsCapable of managing a teamAble to make decisions independentlyGood diagnostic and troubleshooting skillsActs responsibility in the light of prevailing circumstancesGood hands-on skills as required for all kinds of mechanical operationsAble to safely operate equipment for the purpose of conducting tests and repairGood computer skills Benefits for FT Service EngineerHealth insuranceDental insuranceVision insuranceRetirement planSigning bonusPaid time offParental leaveFlexible scheduleRelocation assistanceProfessional development assistanceTuition reimbursementReliance Staffing, a PeopleShare Company, is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Virginia (VA) - Chesapeake, Newport News, Norfolk, Suffolk, & Virginia Beach. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.Reliance Staffing, a PeopleShare Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Reliance Staffing, a PeopleShare Company, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: PeopleShare Inc, Chesapeake , Service Engineer, Engineering , Chesapeake, Virginia

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