Campus Undergraduate - 2023 Global Services Group Industrial Engineering Internship
Company: American Express
Posted on: September 19, 2022
ABOUT AMEX At American Express, we know that with the right
backing, people and businesses have the power to progress in
incredible ways. Whether we're supporting our customers' financial
confidence to move ahead, taking commerce to new heights, or
encouraging people to explore the world, our colleagues are
constantly redefining what's possible- and we're proud to back each
other every step of the way. Join TeamAmex and let's lead the way
together. Global Services Group (GSG) offers a great pathway into
Amex to build knowledge and experience about operations and
leadership skills - including servicing, back office, Credit &
Collections, card member acquisition and fraud detection. BUSINESS
UNIT/ROLE SPECIFIC INFO Our Industrial Engineers act as internal
business consultants to support our servicing and operations
business groups. Our primary goals are to enable superior customer
experiences while reducing costs, by applying thought leadership
and innovation to identify process improvement opportunities. You
will be leading and supporting efforts to collect data, analyze for
insights, develop proposals & recommendations for senior
leadership, and deploy improvements to our systems & processes.
Projects will give exposure to multiple different business groups
across the Enterprise, coordinating with Technologies, Finance,
Risk, Operations, Marketing, Brand, external vendors, and many
more. As an Industrial Engineer Intern you will: Directly lead
projects & make a real world impact on our business & Card Members.
Gain experience by creating effective strategies, systems, and
processes. Implement your statistical manufacturing tools and
consulting techniques in the finance industry. Work as a team
member in a large engineering organization of IEs, Analysts, &
Project Managers - dedicated to helping improve business processes
& drive optimization. Experience diversified opportunities at our
Florida service center, including diverse career growth
opportunities horizontally and vertically within the organization.
Receive a competitive internship compensation package.
SKILLS/EXPERIENCE Ability to clearly and consistently communicate
verbally and in writing with superiors & peers. Adept at root cause
and quantitative analysis using analytical skills. Understanding of
continuous process improvement & problem-solving methodologies.
Strong interpersonal skills with the capacity to work independently
or in teams. Results driven with the ability to own projects &
initiatives end-to-end. Demonstrated ability to drive project
implementation working with diverse customer groups. Knowledge &
exposure using common IE software (such as Excel, SQL, etc).
Knowledge, exposure, or expertise in multiple IE topics, such as
the following: Continuous improvement, intricate problem solving,
cost benefit analysis, Six Sigma, lean, project management,
statistics, operations research, forecasting, quality
control/statistical process control, work/motion study, design of
experiments, process or value stream, mapping, etc.
REQUIREMENTS/QUALIFICATIONS Currently enrolled in a full-time
bachelor's degree program in one of the below areas or similar:
Industrial, Manufacturing, Systems, or Operations Engineering
Informatics Information Technology/Systems Supply Chain Management
Engineering Management Industrial Distribution Business Data
Analytics Statistics Students must have a graduation date between
December 2023 and June 2024 American Express is an equal
opportunity employer and makes employment decisions without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, age, protected veteran status, disability status,
or any other status protected by law. We back our colleagues with
the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we
preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work
onsite, in a hybrid model (combination of in-office and virtual
days) or fully virtually. If the role you are applying for is
designated as hybrid or onsite, you will be required to demonstrate
that you have completed your primary COVID-19 vaccination series
(i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order
to work in or visit any of our offices. This requirement is subject
to legally required accommodations. US Job Seekers/Employees -
Click here to view the "EEO is the Law" poster and supplement and
the Pay Transparency Policy Statement. If the links do not work,
please copy and paste the following URLs in a new browser window:
https://www.dol.gov/agencies/ofccp/posters to access the three
Keywords: American Express, Chesapeake , Campus Undergraduate - 2023 Global Services Group Industrial Engineering Internship, Engineering , Chesapeake, Virginia
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