ChesapeakeRecruiter Since 2001
the smart solution for Chesapeake jobs

Content Solutions Delivery Lead, Content Manager III

Company: Capital One
Location: Chesapeake
Posted on: September 17, 2020

Job Description:

Job Description:

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Content Solutions Delivery Lead, Content Manager III Job Description Who we are: We support the people who support our customers. When customers need help they reach out to a large network of super-talented agents who have to confidently handle anything that is thrown at them. We help those agents to know the best thing to say or do to help our callers. Why we need you: We are changing everything about how we create, present, and manage content. New systems, new ways of working, new ways of thinking about content. We need folks like you who find all of that exciting. What we value: - Curiosity: You will be driven to seek information and will be comfortable not knowing it all. - Collaboration: You will partner across the enterprise to make sure the right content decisions are made. - Kindness: You will drive and support changes to how we work. You'll be empathetic and optimistic throughout that change. - Confidence: You will drive significant results that will influence the experience of millions of customers. What you will learn: - Our customers: You will learn about what our customers experience. You'll know what they understand and what they need more information about. - Our agents: You will learn what our agents do, how they learn, and what challenges they face. - Our business: You will learn about the systems our agents use and about our products and policies. - Our partners: You will partner product, tech, risk, and line of business resources and learn how to support them. What you will do: oBuild and run the processes to create, publish and govern content solutions in the new system oUnderstand how the content solutions delivery process is performing and lead continuous improvement efforts oLead and support the people delivering content solutions oCommunicate to investors and stakeholders about the content solutions delivery process Basic Qualifications: oHigh School Diploma, GED, or equivalent certification oAt least 3 years of experience in Content Management oAt least 2 years managing direct reports Preferred Qualifications: oBachelor's Degree in Communications or Library Science oAt least 4 years of experience leading or managing in a content delivery environment oAt least 2 years process management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Chesapeake , Content Solutions Delivery Lead, Content Manager III, Executive , Chesapeake, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Apprentice General Manager
Description: Apprentice General Manager br Description br When Chipotle first opened its doors in 1993, the idea was simple: show that food served fast didn't have to be a typical fast-food experience. More (more...)
Company: Chipotle
Location: Richmond
Posted on: 09/29/2020

NP or PA needed in Virginia for Pain Management coverage
Description: Pain Management opening in Richmond, Virginia. This and other nurse practitioner jobs brought to you by NursingJobCafe.com Nurse Practitioner/Physician Assistant needed in Virginia for Pain Management (more...)
Company: CompHealth
Location: Richmond
Posted on: 09/29/2020

Fast Food RESTAURANT GENERAL MANAGER - 898
Description: Job DescriptionBurger King reg RESTAURANT GENERAL MANAGER: Opportunity Awaits WEEKLY PAY APPLY ONLINE at WWW.CARROLS.COM/CAREER SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY (more...)
Company: Burger King/Carrols Corporation
Location: Portsmouth
Posted on: 09/29/2020


Senior Manager, iOS Engineer
Description: At Capital One, we 039 re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers (more...)
Company: Capital One
Location: Richmond
Posted on: 09/30/2020

Sr. Cybersecurity Project Manager
Description: Sr. Cybersecurity Project Manager 1 year project plus extensions and could convert to full-time Near Hampton, VA Must be able to work for any employer without current or future sponsorship needs. If you (more...)
Company: Prudent Technologies and Consulting
Location: Hampton
Posted on: 09/30/2020

Medicaid Project Manager
Description: A public sector client of ours is looking for Medicaid Project Manager. This is going to be a fulltime opportunity based out of Richmond VA. Client is seeking for a team member with
Company: Swift Strategic Solutions Inc
Location: Richmond
Posted on: 09/29/2020

Document Management Analyst
Description: ASM Research is looking for a Document Management Analyst apply their advanced skills and experience in performing end to end--functions
Company: Dunhill Professional Search & Government Solutions
Location: Chesapeake
Posted on: 09/29/2020

Assistant Salon Manager - Kemps River Shopping Center
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let-- s talk Maybe you-- re a stylist who wants more
Company: Great Clips
Location: Virginia Beach
Posted on: 09/29/2020

Webmaster/Web Content Manager
Description: Skills Needed5 Years T4 or other content management experience. Required5 Years Experience implementing third party plug-ins in T4 or other content management systems WordPress . Required5 Years Experience (more...)
Company: Leading Edge Systems Richmond
Location: Richmond
Posted on: 09/29/2020

Director, Software Engineering
Description: McLean 2 19052 , United States of America, McLean, VirginiaAt Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard (more...)
Company: Capital One
Location: Richmond
Posted on: 09/30/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Chesapeake RSS job feeds