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Manager & Supervisor

Company: Chick-fil-A - Indian River Road & Crossways Center
Location: Chesapeake
Posted on: September 24, 2022

Job Description:

At Chick-fil-A, Managers are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Chick-fil-A Managers are responsible for supervising each area of the restaurant and may be assigned to open or close the restaurant; following established opening and closing procedures. A Manager is a crucial part of our business and is the face of the restaurant during their shift. They are also responsible for ensuring each guest that visits walks away having a remarkable experience and leads the team in positivity, energy and serving.
Responsibilities include:

  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Addresses guest issues that may arise
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
  • Oversees day-to-day operations in a high volume and fast paced environment
  • Maintaining a culture where employees develop friendly and professional relationships
  • Ensure that products and guests' experience are consistent with our brand, culture and standard of excellence
  • Strictly adheres to all Company policies and procedures.
    • Minimum Age: 18+
    • Must have Open Availability and be able to work Saturdays
    • Ability to bend and lift up to 40 pounds
    • Must be able to stand for 8+ hours a day
    • Must be able to work a minimum of 40-50 hours a week
    • Must have reliable transportation to work and be punctual
    • Ability to work with a sense of urgency in a fast-paced environment
    • Reading, writing, and basic math and verbal communication skills required
    • Manage Operational Areas of Business, such as inventory, labor, and scheduling
      In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade -. It may not be the easy way, but it's the only way we know.
      Chick-fil-A is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Chick-fil-A makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Keywords: Chick-fil-A - Indian River Road & Crossways Center, Chesapeake , Manager & Supervisor, Executive , Chesapeake, Virginia

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