Front of House Manager

Company: Fort Norfolk Retirement Community Inc
Location: Chesapeake
Posted on: January 27, 2023

Job Description:

Description: Harbor's Edge offers a competitive base pay and an attractive benefits package to include Paid Time Off, Paid Holidays, Medical, Health Savings Account, Dental, Vision, 403(b) Retirement Plan, plus company paid STD coverage, Basic Life Insurance and AD&D.COVID Vaccine is required to support the health and safety of our residents and staff.Harbor's Edge is a premier resort-style Continuing Care Retirement Community (CCRC) located on the harbor in Norfolk, Virginia. Harbor's Edge has a $225 million expansion underway, the River Tower, that includes an additional 24-story tower, doubling the square footage and adding 147 residential living units and 20 assisted living units. When complete, Harbor's Edge will have 300 residential units in addition to a 33 bed (Medicare/Private Pay) Skilled Nursing unit and 80 Assisted Living/Memory Care units. The Community will employ approximately 300 employees.The Dining Room Manager oversees all aspects of the main and private dining rooms. The Manager supports the Dining and Catering department's mission of delivering quality service. Must be available before, during and after inclement weather or any disaster situation. Requirements:

• Ensure all Dining Services protocols and procedures are followed in accordance with established policy and regulations.
• Train dining room staff in proper procedures; supervise and schedule staff; maintain employee records.
• Greet residents and guests and ensure they are served promptly, courteously, and in an orderly manner.
• Ensure dining areas, service areas, and equipment are cleaned, set up, and maintained properly.
• Update all resident information systems.
• Ensure printed menus are updated and posted.
• Assist with catering and special events.
• Assess and communicate purchasing and inventory requirements.
• Demonstrate positive resident relations and facility's quality care and service standards to residents, families, and guests. Maintain positive, cheerful attitude at all times.
• Follow sanitation and safe food handling guidelines.
• Use Point of Sale system accurately with minimal errors.
• Perform other duties as assigned. Attend in-service classes and staff meetings.Level of EducationHigh school diploma or equivalent (GED)Technical or Professional License(s)/Certification(s)Level of ExperienceAt least 3 years formal dining room and managerial experience
  
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Keywords: Fort Norfolk Retirement Community Inc, Chesapeake , Front of House Manager, Executive , Chesapeake, Virginia