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Director, Operations

Company: AmeriCold Logistics
Location: Chesapeake
Posted on: June 6, 2024

Job Description:

Primary Responsibility :Responsible for managing GMs for multiple warehouses in a designated region or geography. Partner with the Business Development organization in order to maximize customer satisfaction while driving profitability and occupancy. Evaluate and achieve customer profitability and support the development and discussions on rate negotiations.What You'll Do :o
Drive the implementation of the Americold Operating Systemo
Work closely with Regional Support team to drive Corporate Objectives in HR, Safety, FP&A, Procurement, Continuous Improvement, and all functional support team.o
Driving un-paralleled world class service and operational metricso
Maintain visibility within the customer base and assist in serving as company's Operational Leader in customer dealingso
Establish clear operational tools that will insure transparency of performance through Scorecards, KPI's, Metrics, Order Profile, and other relevant customer performance management.o
Continuously promote and support diversity (e.g., in hiring, placement, task teams, special assignments or other decisions and plans)o
Solicit employee involvement in and support for important decisions and initiativeso
Provide and maintain a safe work environment and support a "Safety Awareness" culture. Ensure compliance with all safety and loss prevention policies; all in partnership with Risk Managemento
Be familiar with and comply with applicable employment laws, as well as all other municipal, state and federal regulationsWhat Experience and Education You Need :o
College degree in business, logistics, management or equivalent preferred; equivalent combination of education and experience will be consideredo
Seven to ten years in warehousing and/or logistics management experienceo
Five years general supervisory/management experienceWhat Could Set You Apart :o
Ability to manage supervisors and employeeso
Ability to work in fast-paced, deadline-oriented environmento
Ability to communicate effectively with variety of individualso
Ability to pay close attention to detailo
Strong interpersonal skills and judgment in communicating with staffo
Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their developmento
Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growtho
Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict. Relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism.o
Possess Knowledge of Regulatory Agency Food Safety Guidelines and ability to communicate to facility team to ensure compliance with all Food Safety Guidelineso
Excellent written and oral communication skills.o
Proven ability to juggle multiple tasks simultaneouslyo
Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manualso
Ability to solve complex problemso
Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlinesPhysical Requirements :o
Requires the ability to sit for long periods of time, with frequent interruptionso
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bendingo
Requires manual dexterity with normal hand and finger movements for typical office worko
Talking, hearing, and seeing are important elements of completing assigned taskso
May require travel by automobile and airplane up for businesso
May require a visit facility operations in temperatures at or below freezingo
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 poundso
Requires the use of various electronic toolso
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremeso
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive managementWork Environment :The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What We Offer :Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.EOE/AA M/F/D/V DFW.

Keywords: AmeriCold Logistics, Chesapeake , Director, Operations, Executive , Chesapeake, Virginia

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