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Senior Customer Success Manager

Company: VirtualVocations
Location: Chesapeake
Posted on: July 1, 2024

Job Description:

A company is looking for a Senior Customer Success Manager.

Key Responsibilities:

Represent the Voice of the Customer and manage relationships with enterprise customers in North America and APAC
Develop strategic partnerships with customers to drive maximum value and successful customer journeys
Renew customer subscriptions, identify account expansion opportunities, and track customer health and retention

Required Qualifications:

Proven track record in customer relationship management and account success planning
Understanding of Open Source apps and DevOps market
Technical knowledge in Cloud technologies, Enterprise security, SAML, SSO, and Mobile apps
Experience with Salesforce, Outreach, and Looker
Passion for educating and teaching customers for success

Keywords: VirtualVocations, Chesapeake , Senior Customer Success Manager, Executive , Chesapeake, Virginia

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