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Specialty Consultant Care Manager-Building Healthy Relationships

Company: Beacon Health Options
Location: Chesapeake
Posted on: November 7, 2019

Job Description:

Beacon Health OptionsJob Category: Clinical - Care MgmtReq #: SPECI01710Schedule: Full TimeLocation: VA - ChespeakeWe are currently seeking a dynamic Specialty Program Care Manager- Building Healthy Relationshipsto join our team at our office in Chesapeake, VA. Provides highly personalized consultations and resource support to military families seeking relationship skill building. The specialty consultant care manager will complete a needs assessment focused on building healthy relationships with a spouse, significant other or child during times of life transitions. The specialty consultant will provide relationship skill building tools, guided educational activities, and referrals to appropriate community resources. The specialty consultant will maintain the highest degree of sensitivity and compassion.

Position Responsibilities:

  • The specialty consultant care manager will conduct a needs assessment via telephone or video to identify areas needing relationship support; develop an action plan based on assessment outcome.
  • Demonstrates knowledge of goal setting and problem solving using a GROW model.
  • Demonstrate the ability to effectively communicate with team members, participants, and stakeholders in a professional manner.
  • Must have basic knowledge of family systems and relationship skill building.
  • Must have basic knowledge of the military lifestyle and associated transitions.
  • Demonstrate the ability to manage time by use of outlook calendar to ensure timely contact with participants for scheduled appointments.
  • Demonstrate ability to work within established guidelines for the specialty program.
  • Completes required trainings as determined by supervisory staff on an ongoing basis.
  • Completes timely documentation for all sessions in government case management system.
  • Participates in regularly team meetings and individual supervision.
  • Demonstrates an ability to work with minimal supervision and maintains continuous communication with supervisory support.
  • Demonstrates proficiency with the simultaneous use of various internal work systems and data application systems.
  • Performs special projects and other duties as assigned and required by supervisory staff.
  • All other duties as assigned.

    Position Requirements:

    Education:Master's degree in Social Work, Psychology, Marriage & Family Therapy, Counseling, or other closely

    related clinical counseling field of study is required.

    Licenses:Independent clinical license preferred, but not required.

    Years and Type of Relevant Work Experience:At least three (3) years of professional work experience conducting assessments and delivering care in an Employee Assistance Program (EAP), with at least half that time in a call center environment with inbound, outbound calls, telephonic case management, phone counseling, etc. Additionally, at least two (2) years of work, experience providing individual, family or couples counseling, and prior military experience, either as spouse or service member, is preferred. Knowledge of case management standards. Knowledge of mandated reporting procedures.

    Knowledge, Skills & Abilities:
    • Technical Proficiency
    • Problem solving and analysis
    • Excellent written and verbal communication skills

      Contract Requires U.S. Citizenship

      TO APPLY

      Click below on "Apply for this Position" to create a profile and apply for the position

      ValueOptions Federal Services, Inc, a Beacon Health Options company, is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

      At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.






Keywords: Beacon Health Options, Chesapeake , Specialty Consultant Care Manager-Building Healthy Relationships, Executive , Chesapeake, Virginia

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