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Product Management Analyst Lead (P&C)

Company: USAA
Location: Chesapeake
Posted on: November 8, 2019

Job Description:

Purpose of JobAccountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Incumbents support Product Managers and partner with other Centers of Excellence (COEs) to compile, analyze and interpret data to make strategic and tactical recommendations. Responsible for defining the business questions and providing insights to improve business performance.Job Requirements

  • Leads the evaluation of profit, competitive and sales performance as compared to plan or key metrics.
  • Advanced subject matter expert in consulting and advising the Product Manager on information impacting their business goals.
  • Leads the interaction with key stakeholders across the business to deliver insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.).
  • Serves as SME with information technology and business analysts on improving capabilities.
  • Formulates responses to member inquiries elevated by Member Contact teams, as necessary.
  • Serves as lead on researching internal and external information and conducts associated data analyses to assist with product feasibility.
  • Runs complex statistical models and may present results of research and analysis to senior Product Management leadership, as necessary.
  • Partners with the Product Manager in the development of product dashboards and metrics.Minimum Requirements
    • Bachelor's degree.4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 8 or more years relevant business support and/or general analysis experience.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. - This will take approximately 5 minutes. - Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred
      • Experience evaluating of performance (sales or service) as compared to plan or key metrics.
      • Deep understanding of data analytics tools and relational databases; able to pull and analyze data about customer behavior, customer satisfaction and product losses.
      • Deep, flexible and proactive experience in researching root-cause analysis.
      • Demonstrable ability in verbal and written communication to executive leadership.
      • Ability to lead a cross-functional group to achieve common goals.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 11/11/19 by 11:59 pm CST time.

Keywords: USAA, Chesapeake , Product Management Analyst Lead (P&C), Executive , Chesapeake, Virginia

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