Customer Service Clerk
Company: Harris Teeter, LLC
Posted on: January 15, 2022
This is a full time position. Primary responsibility is to Take
Excellent Care Of Our Customers by satisfying each customer's
needs, exceeding their expectations, and making every shopping
visit a pleasant and satisfying experience. This requires
accurately and efficiently operating the cash register, providing
various services at the customer service counter, and maintaining
security and control of all funds in the cash register.
Perform duties of floor monitor when one is not assigned to be
on-duty. May be assigned to be the on-duty floor monitor. Perform
the duties of cashier and bagger when appropriate.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Associates must be at least 16 years of age.
PERSONAL SKILLS. Excellent communication and interpersonal skills.
Willingness to participate in and successfully complete required
training and to work with the team to increase customer
satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple
instructions, short correspondence, and memos [in English]. Ability
to write simple correspondence [in English]. Ability to effectively
present information in one-on-one and small group situations to
customers, vendors, and other associates of the organization who
only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers
and to calculate a discount % amount. Ability to perform these
operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to
carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in
CERTIFICATES, LICENSES, TRAINING. Complete Company's training
including but not limited to: new hire orientation, customer
service network, safety, customer service clerk technical skills,
floor monitor technical skills.
PHYSICAL DEMANDS. The physical demands described here are
representative of those that must be met by an individual to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the individual is regularly required to
stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; talk or hear;
and smell. The individual is occasionally required to climb or
balance and stoop, kneel, or crouch. The individual must regularly
lift and/or move up to 25 pounds and reach from 6 to 48 inches, and
occasionally lift and/or move up to 40 pounds and reach from 6 to
72 inches. Specific vision abilities required by this job include
close vision, and color and depth perception.
WORK ENVIRONMENT. The work environment characteristics described
here are representative of those an individual encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. While performing the duties of
this job, the individual is occasionally exposed to wet and/or
conditions and moving mechanical parts. The individual is
occasionally exposed to fumes or airborne particles, toxic or
caustic chemicals, and extreme cold. The noise level in the work
environment is usually moderate.
Keywords: Harris Teeter, LLC, Chesapeake , Customer Service Clerk, Hospitality & Tourism , Chesapeake, Virginia
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