Retail Supervisor, Product Operations - Crossroad@Chesapeake
Company: The Gap, Inc.
Location: Chesapeake
Posted on: June 25, 2022
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Job Description:
About Old Navy
Forget what you know about old-school industry rules. When you work
at Old Navy, youre choosing a different path. From day one, weve
been on a mission to democratize fashion and make shopping fun
again. Our teams make style accessible to everyone, creating
high-quality, must-have fashion essentials for the whole family,
with love, season after season.
We opened our first store in 1994 in San Francisco and have been on
a roll ever since. We cultivate a community of playful
personalities that thrive in a fast-paced environment where our
employees can be their most authentic selves. Here, were
family.
About the Role
In this role, you will support the store leadership team by
performing functional tasks as assigned. You will act as a mentor
and role model to employees to support service behaviors and the
execution of tasks in specific areas of expertise. You will focus
on leading processes and/or areas of the business, executing tasks
and maintaining productivity to ensure goals are met. Through
collaboration with your leadership team, your goal is to teach and
coach your team and drive behaviors to deliver a best-in-class
customer experience.
What You'll Do
Serve as a role model to achieve priorities in store, with the
customer as the primary focus
Support the store leadership team to collaborate effectively with
employees and ensure work tasks are completed in a timely and
efficient manner
Build and share expertise in an assigned specialized functional
area
Support completion or work processes before or after the store
closes as needed inclusive of opening and/or closing the store
Listen and ask questions to solicit feedback to understand needs
and provide service
Handle unique or complex customer interactions
Who You Are
Provides clear and direct communication of expectations and gives
feedback
Ability to utilize technology effectively and engage with customers
and your team to meet goals
Able to effectively lead and inspire others through coaching and
mentoring
Demonstrate interest and initiative towards continuous improvement
and growth
Research process or transaction flow to identify root cause of
errors
Benefits at Old Navy
Merchandise discount for our brands: 50% off regular-priced
merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30%
off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the
industry.*
Employees can take up to five on the clock hours each month to
volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to
four percent of an employees base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more
(https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits)
of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to
providing a workplace free from harassment and discrimination. We
are committed to recruiting, hiring, training and promoting
qualified people of all backgrounds, and make all employment
decisions without regard to any protected status. We have received
numerous awards for our long-held commitment to equality and will
continue to foster a diverse and inclusive environment of
belonging. This year, weve been named as one of the Best Places to
Work by the Human Rights Campaign
(https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022)
for the seventeenth consecutive year and have been included in the
2021 Bloomberg Gender-Equality Index for the fourth year in a
row.
Keywords: The Gap, Inc., Chesapeake , Retail Supervisor, Product Operations - Crossroad@Chesapeake, Hospitality & Tourism , Chesapeake, Virginia
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