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Parts Manager

Company: James River Equipment
Location: Elizabeth City
Posted on: September 24, 2022

Job Description:

Join the team at James River Equipment in Elizabeth CityThe combination of our experience, culture, and focus on customer service has resulted in James River Equipment becoming one of the most distinguished and widely respected John Deere dealers in the country. Our steady growth in service, rentals, parts, and sales is a direct reflection of the loyalty of our customers and our increase in the variety of products we offer.As a Parts Manager, your typical responsibilities include:Develops and maintains effective Parts Department processes and procedures to ensure internal and external customer satisfaction.Creates annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives.Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.Hire, develop, appraise, retains, and engages key talent by providing direction to parts personnel to support parts sales growth and service requirements.Establishes training/learning paths for all parts personnel and determine training programs to participate in based on training budget established in collaboration with Store Manager.Manage the Parts Department safety program.Equip the Parts Department cost effectively and ensure that tools and equipment are in proper working order.Resolve or manage parts product and parts procurement problems.Administer manufacturer's parts warranties and recalls.Negotiate equitable parts policy settlements.Analyze parts process errors and take corrective action.Maximizes use of all order discount programs, and processes surplus returns.Administer the after-hour emergency parts program.Manage work-in-process - i.e. the pending document file.Achieve corporate inventory performance objectives.Establish a customer account for high volume cash customers so that parts purchases can be tracked by customer.Comply with company policies and applicable governmental regulations.Maintain parts physical plant and yard areas, mobile equipment, vehicles, and equipment and tooling.Requirements for the Parts Manager position include:High School Diploma or equivalentGeneral knowledge of heavy equipment technologyMinimum 5 years of experience in a Heavy Equipment Parts Department or related industry parts managementPrevious supervisory or management experienceStrong communication, math, and analytical skillsProfessional appearanceTeam skillsPhysical DemandsPhysical Effort: Parts Managers must be capable of lifting and carrying objects weighing up to 50 lbs. unassisted. They must be able to move on/under agricultural equipment and agricultural sites (irregular terrain). Parts managers frequently stoop, bend, kneel, and stand for extended periods of time and must be able to operate a motor vehicle during the day and/or night.Working Conditions: Parts Managers perform many of their tasks and duties within the parts warehouse, parts department, service shop, and sales areas. There are times where these employees must work in varying weather conditions while outside. There are frequently hazardous conditions such as electrical, mechanical, and power equipment. There is risk of exposure to dirt, dust, grease, mists, fumes, cuts, bruises, strains, loud noises, chemicals such as oils, antifreeze, battery acid, etc. To combat these potential dangers and risk hazards, Parts Managers must follow strict safety procedures, proper equipment and warehouse safety, and PPE.Travel: Little to none.Above all, you'll be a reliable and friendly team player who has a natural aptitude for problem-solving and is eager to contribute to an established, growing company!

About the BenefitsThe successful candidate will be rewarded with a competitive hourly rate of pay (negotiable based on experience). In addition, our employees enjoy a wide range of benefits, including:Extended health, dental, and vision insurance with no waiting period for benefitsHealth savings accountFlexible spending accountDisability and life insurance401k with employer match and profit shareAnnual tools and PPE allowanceEmployee recognition rewards programOpportunities to attend a yearly cruise for top performersPaid time for employees to take online training at homeOpportunities for leadership and professional growthQuarterly group outings, company events, and employee recognition programsUpon joining us, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done.If you're looking for a satisfying workplace and would like to take your career forward, Apply Now!For more information about what it's like to work at James River Equipment, please visit our website at

Keywords: James River Equipment, Chesapeake , Parts Manager, Hospitality & Tourism , Elizabeth City, Virginia

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