general manager
Company: Cantina Laredo
Location: Norfolk
Posted on: April 2, 2026
|
|
|
Job Description:
POSITION TITLE: General Manager REPORTS TO: Regional Manager JOB
SUMMARY AND PURPOSE: Cantina Laredo Managers have the
responsibility for the successful operation of the restaurant. They
must exhibit a balanced approach to developing the business by
effectively managing people, quality of operations, and
profitability. JOB DUTIES AND RESPONSIBILITIES: • Develop monthly
P&L projections. • Develop subordinate managers by establishing
quarterly goals. • Responsibility for all aspects of restaurant
operations. • Provide constructive feedback on company direction
and the decisions of the company's upper management. • Maintain
effective staffing levels through effective management of employee
retention and recruitment. • Identify performance problems and
developing and implementing a plan of action to correct the
problem. • Ensure high quality of operations by adhering to company
standards including preparation/service procedures, health, safety,
and sanitation standards. • Effectively handle all guest complaints
and crisis situations. • Actively participate in the community to
increase sales and enhance awareness of the restaurant. PERFORMANCE
CATEGORIES AND STANDARDS: • Recognize 50 regular customers by name.
• Create an environment of high expectations and establish a team
cohesiveness among managers in their unit. • Manage all areas of
the restaurant by circulating through each area regularly
throughout each shift. • Effectively delegate to subordinate
managers. • Set the pace of the restaurant. EDUCATION / EXPERIENCE:
Training/Permits: Food Handlers Permit where required; TABC/ABC as
required; ServSafe Manager certification preferred Preferred
Experience: 10 years in restaurant management, at least 5 years as
General Manager PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Keywords: Cantina Laredo, Chesapeake , general manager, Hospitality & Tourism , Norfolk, Virginia
