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Retail; Department Supervisor - Chesapeake

Company: Party City Corporation
Location: Chesapeake
Posted on: January 9, 2019

Job Description:

Job Summary : The Merchandise Manager/Specialist plays the critical role of ensuring that the store's merchandise presentation and inventory management achieve company standards. This role serves as a member of the store's leadership team and is responsible for the store's overall operation. The Merchandise Manager/Specialist will be involved in delivering company standards related to product presentation and customer service expectations. As a leader and coach, this role will direct and motivate the store's team members to deliver top results. The Manager/Specialist designation is determined by the complexity of the individual store. Primary Job Responsibilities

  • Responsible for the coordination and execution of store merchandise and presentation standards, including;
    • Merchandise store to company Plan-O-Gram direction
    • Coordinate store signage and pricing (labels)
    • Direct store freight flow and receiving processes/procedures
    • Coordinate stockroom organization, including EOS packaway
    • Performa top stock management for inventory replenishment
    • Address sales floor inventory levels through cycle counts
    • Coordinate merchandise transfers, damages/RTVs/Recalls
    • Merchandise instore merchandising to address NOP and maximize presentation
    • Serve as a member of the store's leadership team and perform general operations responsibilities, including;
      • Store opening and closing procedures; performs director on duty (DOD) responsibilities as required
      • Scheduling of store staff to maximize productivity
      • Ensure accuracy of Associate time records
      • Recruiting and interviewing perspective store Associates
      • Lead new hire onboarding and ongoing associate training and development activities
      • Guide Associate performance including performance feedback, coaching and appraisals
      • Support the operation of the store's front end including authorizes register functions (post voids, returns and associate discounts POS overrides/returns,) queue management and balloon execution
      • Coordinate completion of company directed operations tasks (app task sign off)
      • General supervisory and administrative duties
      • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
      • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room etc.
      • Role models customer service expectations through personal contact with customers
      • Reviews and understands financial data to support driving profitable sales and decision making
      • Adheres to all standard operating procedures, policies and Best Methods and ensures store compliance to audit/safety standards This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, based on store needs. Reporting Relationship : The Merchandise Manager/Specialist reports to the store's General Manager. Physical Requirements
        • Lift, push, and pull 25 lbs.
        • Frequent kneeling, bending and stooping
        • Climb ladders
        • Standing for long periods throughout schedule day Minimum qualifications:
          • High School Graduate or equivalent
          • 1 - 3 years of prior supervisory experience in retail preferred
          • For Specialist, 1 - 3 years of prior supervisory experience in retail preferred
          • For Manager, Minimum 3-5 years of management experience in retail preferred
          • Previous experience with merchandising or inventory management preferred

            Keywords: Party City Corporation, Chesapeake , Retail; Department Supervisor - Chesapeake, Hospitality & Tourism , Chesapeake, Virginia

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