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Human Resources Representative

Company: First Tek, Inc.
Location: Chesapeake
Posted on: August 1, 2022

Job Description:

Job Title: Human Resources Representative
Position: Remote
Shift Hours: 8am-5pm
Interview; Telephonic and/or virtual preferred
Equipment Pick up and drop off location: Sentara Healthcare - 6015 Poplar Hall Drive Suite 100, Norfolk, VA 23502

Job Duties:
Job Description Summary (following is our job description, but these positions will specifically help to support our onboarding function for both our new hires and internal transfers. This is a very high volume and fast paced function, where attention to detail, the ability to multi-task, prioritization and a sense of urgency are key):

  • Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction.
  • Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes.
  • Escalates complex issues, where applicable.
  • Processes employee related transactions accurately based on research, employee-specific information and process guidelines.
  • Maintains appropriate documentation and records for HR-related cases in HR Help Desk.

    Bachelors Degree Preferred.
    Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience.
    No degree requires 3 or more years of Human Resources experience and/or customer support.
    Basic knowledge of HR Solutions

Keywords: First Tek, Inc., Chesapeake , Human Resources Representative, Human Resources , Chesapeake, Virginia

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