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Computer Support Technician

Company: Cortech
Location: Chesapeake
Posted on: June 21, 2022

Job Description:

Caliper, A CorTech Company is currently in need of a Computer Support Technician in the Chesapeake area! Pay: $18.08Schedule: 7am-4pm Monday- Friday ,Possible future shifts: M-F 7am-4pm, 9:30am-6:30pm, and 3:30-12:00am) some weekends may be necessary Assignment Length: 12 MonthsJob Description: -Operates computer systems and associated peripheral equipment including configuration and control of operations, user authorization, and sequencing of jobs. -Provides technical support through the first-level resolution of reported incidents and service requests based on specific technical expertise within targeted service level objectives. -Troubleshoots user or system problems to identify difficulty; corrects problems or escalates tickets to the subject matter expert. -Performs computer services for clients such as printing checks/invoices/forms/reports, sealing/folding forms, transferring data files electronically, etc. - Prepares periodic or special reports for distribution to users as requested by the client (internal and external). -Coordinates with users, supervisors, and others to develop operational schedules and procedures. - Assists users, customers, and others with information retrieval; elevates complex and/or high priority incidents and service requests to the appropriate support groups for resolution. -Manages projects/initiatives as assigned. -Performs other related duties as assigned.Job Requirements:-Ability to pass a background check and provide Fingerprints -High School Diploma/GED & 1-2 years of experience or an equivalent combination of education and experience -Efficient in Microsoft Word & Excel, Mainframe-A valid Driver's License with an acceptable driving record

Keywords: Cortech, Chesapeake , Computer Support Technician, IT / Software / Systems , Chesapeake, Virginia

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