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Lead Patient Account Representative

Company: Aerotek
Location: Chesapeake
Posted on: February 15, 2020

Job Description:

Essential Duties and ResponsibilitiesThese duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.Ensure effective and efficient work flow of the departmentAssist Patient Accounts management in the training and orientation of all new employeesPrepare daily, weekly, and monthly reports that track the progress of the department's billing, follow up, and cash posting areasComplete special projects and analysis as assigned in a timely mannerMaintain an extensive understanding of various insurances/requirements and stay abreast of changesSubmit electronic and paper claims to appropriate insurance payersFollow up in a timely manner on unprocessed and/or unpaid claims until resolution is reached by working work queuesMake phone calls, use the internet, or send emails per payer specifications to follow up on claims in questionEnter and analyze information in billing system to record action in clear concise mannerEnsure that all documentation is clear, concise, and to the point, but contains enough information for understanding of work performed and actions neededEnsure that the appropriate documentation, correspondence, emails, etc. are scanned into accounts for accurate documentation of work performed and status of the accountAccurately post payments and adjustments as appropriate per billing and payment policies and procedures, payer explanation of benefits, and management guidelinesResearch credit balances to resolve accountsUnderstand and use the department computer system in an effective and proficient mannerAs the lead, they will see be assigned a work que where they will be responsible for billing - 120 accounts per dayThey will bill for Medicare and commercial insurance mostly but need to be knowledgeable in all As the lead, they are the first line if someone on the billing team has any questions or if there are escalationsThey will work closely with the other teams- follow up, customer serviceWill be trained by manager to run reports Need to be the expert that the other 4 billers can go toThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Chesapeake , Lead Patient Account Representative, Other , Chesapeake, Virginia

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