Loan Center Member Service Representative
Company: ABNB Federal Credit Union
Location: Chesapeake
Posted on: November 16, 2020
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Job Description:
Employee Perks Competitive compensation with opportunities for annual raises
and promotions Community focused culture that allows networking and involvement
in Hampton Roads and Parts of North Carolina Employee Benefits (401k match / Company paid Short Term and Long
Term Disability / Tuition reimbursement / Affordable health
insurance options) An employee-focused, diverse, and member relationship driven
workplace environment Job Overview The Loan Center Member Service Representative assists members
and potential members with their Credit Union needs over the
telephone and via the internet; processes loan applications,
explains services, sets up new accounts, responds to problems. The
Member Service Representative processes and funds indirect loan
applications, ensuring proper documentation and maintenance of
Tracking Software and logs. Major Responsibilities Interviews members for loans, extensions, and releases of
collateral and prepares for proper approval. Funds and disburses approved indirect loans and ensures all
stipulations are met. Maintains tracking software and logs for indirect loans; assures
that appropriate records are maintained and required reports are
prepared. Identifies cross-sell opportunities and cross-sells services to
members. Performs other related duties as assigned. Position Requirements A high school diploma or equivalent One to three years of similar or related experience Broad knowledge departmental operations, policies, and
procedures Excellent interpersonal skills to communicate effectively with
auto dealers and employees Analytical abilities to make decisions and resolve problems Prior processing experience preferred EOE/M/F/DISABILITY/VET Human Resources will only contact qualified candidates upon
receipt and review of your resume. No phone calls please. recblid urpr9m5umd9akctk7m3243f2mfamdl
Keywords: ABNB Federal Credit Union, Chesapeake , Loan Center Member Service Representative, Other , Chesapeake, Virginia
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