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Front Desk Associate

Company: Surf Side Hotel
Location: Nags Head
Posted on: May 3, 2021

Job Description:

We are looking for a well-groomed, friendly and responsible individuals for welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

A Sample of Hotel Front Desk Responsibilities:

Check guests in and out. Receive and manage reservations made online and through phones Verify guests' payment methods during check-in. Assign rooms to guests and inform them of any specials offered by the hotel. Provide guests with information about the hotel. Keep abreast of attractions that may be of interest to guests. Serve as a host/hostess, and ensure that all relevant preparations are made for daily arrivals or special occasions Hotel Front Desk Requirements:

High school qualification or equivalent. Previous hospitality experience would be advantageous. Strong written and verbal communication skills. Well-presented and professional appearance. Competency with Microsoft Office. Ability to learn on the job. Excellent customer service skills. Must have flexible hours. Weekends and holidays are a must capable of multi tasking Job Types: Full-time, Part-time

Keywords: Surf Side Hotel, Chesapeake , Front Desk Associate, Other , Nags Head, Virginia

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