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Behavioral Health EAP Consultant (Licensed) - Military One Source

Company: Anthem, Inc.
Location: Chesapeake
Posted on: June 12, 2021

Job Description:

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it's a powerful combination. It's the foundation upon which we're creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Position: Behavioral Health EAP Consultant (Licensed)

Location: Chesapeake, VA

Shift: Tuesday - Friday 1:30pm - 10pm and Saturday 12:30pm - 9pm

  • Shifts beginning after 12pm are eligible to receive a shift differential

The EAP Consultant I is responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives to support our Military One Source contract. Military One Source offers all active-duty service members and their family non-medical counseling services free of charge, such as stress management, decision making, communication, grief, blended-family issues, and parenting-skills.

This is a telephonic role that is part of a 24/7 call center department, incumbents should expect to take a high volume of calls and meet contract performance guarantees. Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services
  • Receives client request, assesses situation, determines appropriate course of action
  • Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s)
  • Manages Critical Incident Stress Debriefing requests
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan
  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system

Qualifications

  • Education & Experience: B.S. degree in healthcare, social work, mental health, or human services required, M.S. degree preferred; 3-5 years of direct psychiatric and/or substance abuse experience required; or any combination of education and experience which would provide an equivalent background
  • Licensure: Current unrestricted license such as LPC, LCSW, LMFT, LMHC required

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Keywords: Anthem, Inc., Chesapeake , Behavioral Health EAP Consultant (Licensed) - Military One Source, Other , Chesapeake, Virginia

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