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Transaction Processing Associate III

Company: Conduent
Location: Chesapeake
Posted on: June 12, 2021

Job Description:

About ConduentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Job DescriptionManagement of the current equipment management process including:-+ Inspection of new shipments for damage and verifying that the correct merchandise has been received.+ Maintaining an accurate record of all merchandise received and distributed.+ Contacting suppliers or distributors to resolve any shipment or delivery issues.+ Strategically storing merchandise to maximise storage space within the warehouse, please note some heavy lifting may be required+ Promptly processing distribution orders or requests, which includes retrieving specified merchandise from storage as well as packing, sealing, and labelling merchandise accordingly for deliver+ Act as local WFM interface with IT and the third party supplier to ensure a seamless transition of WFM equipment tasks Context: The position resides in Workforce Management Command Center. The initial role is to support the local and central teams in the management of the equipment process. This includes, the completion of the equipment inventory and the delivery and recovery of equipment for one or more clients among CXM (US only). Long term this role will support the transition of equipment delivery to the external vendor and the ongoing supervision of the end-to-end equipment process.Purpose of the position: The purpose of the position is to support and control the equipment management process for the US accounts among CXM.+ Maintaining an equipment stock inventory up to date in collaboration with IT and Delivery teams, within multiple facilities within a specific geographically assigned area or building(s)+ Receive the equipment orders and stock them in the warehouse and prepare the equipment bundles and release the shipping labels + Ship the equipment to our WAH employees and control and track the shipping details/ make sure all the employees are receiving their equipment+ Notify the former employees in regards to the hand-over of the equipment and recover the equipment from terminated employees+ Support the transition of the current in-house equipment management process to a third party vendor+ Supervise the end to end equipment process working with local IT, external vendor and central teams to ensure sufficient equipment stock to meet Client demand+ Effective supervision of the end to end Equipment process to ensure all Client demand met+ Timely reporting of equipment incidents and issues to local and central WFM managementKey task & result areas: + Management of the current equipment management process including:-+ Inspection of new shipments for damage and verifying that the correct merchandise has been received.+ Maintaining an accurate record of all merchandise received and distributed.+ Contacting suppliers or distributors to resolve any shipment or delivery issues.+ Strategically storing merchandise to maximise storage space within the warehouse, please note some heavy lifting may be required+ Promptly processing distribution orders or requests, which includes retrieving specified merchandise from storage as well as packing, sealing, and labelling merchandise accordingly for deliver+ Act as local WFM interface with IT and the third party supplier to ensure a seamless transition of WFM equipment tasks ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (. You may also click here to access Conduent's ADAAA Accommodation Policy (.

Keywords: Conduent, Chesapeake , Transaction Processing Associate III, Other , Chesapeake, Virginia

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