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Housekeeping Runner (Shift: 2:30 pm -11:00 pm) @ Beachwoods Resort

Company: Diamond Resorts International
Location: Kitty Hawk
Posted on: October 13, 2021

Job Description:

JOB SUMMARY
Under general direction, the Housekeeping Runner answers, dispatches, and delivers items requested by team members, members, owners, and guests.
ESSENTIAL JOB FUNCTIONS
  • Delivers housekeeping related items (i.e. towels, soap, toilet paper, etc.) to members, owners and guests as needed and/or requested.
  • Answers incoming calls to the department, speaking with a clear voice, and using proper telephone and radio etiquette.
  • Creates work orders and delivers requested items within a 15-minutes timeframe.
  • Perform cleaning duties, as needed.
  • Assist with pre-arrival checks, as needed.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
EDUCATION
  • High School Diploma or equivalent.
EXPERIENCE
  • No prior experience or training required.
  • No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
  • This position does not include supervisory responsibilities.
LICENSE & CERTIFICATIONS
  • Driver's License (non-commercial) – must be state-specific.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.

ADDITIONAL INFORMATION

Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as ofAugust 02, 2021.If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated.As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.

US-North Carolina-Kitty Hawk

Keywords: Diamond Resorts International, Chesapeake , Housekeeping Runner (Shift: 2:30 pm -11:00 pm) @ Beachwoods Resort, Other , Kitty Hawk, Virginia

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