Broadband Specialist I - Located in Edenton, NC
Company: Mediacom
Location: Edenton
Posted on: June 25, 2022
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Job Description:
Located in Edenton, NC Mediacom is proud to have received the
following recognition: "2021 Best Managed Companies," "2019 Best
Company for Women to Work," "2017 Best Company for People of Color
and Women to Work," and "Content & Connectivity Human Resources
(C2HR)'s 2021 Social Impact Award" You'll find all sorts of
advantages to joining the Mediacom family. If you enjoy technology
and serving your community, you'll love Mediacom. Along with that
rewarding feeling, you'll be given the Power to Succeed in your
career while enjoying ongoing training and a generous benefits
package designed to be flexible and relevant to your needs. GENERAL
RESPONSIBILITIES: As a Broadband Specialist I (Field Technician),
you will be primarily focused on new installations of our cable
television and broadband services. You'll drive a company van, go
into customer homes, and represent Mediacom every day to our
customers. You'll also learn and perform a variety of duties
including installation, changes of service, additional outlet
installation, disconnection of service, payment collection, and any
special requests customers may have regarding installation.
BENEFITS: You'll get formal training, company vehicle, company
uniforms, tools, netbook, cell phone, health, dental, vision,
generous discounts on services, education reimbursement, 401(k)
with company match, pay increases through self-guided study and
more! Note: If this isn't the job for you, maybe you know someone
who'd love it? Send them this job link! SPECIFIC
RESPONSIBILITIES:--- Makes customer drop installations (exterior
and interior) complete from tap to antenna terminals on customer
equipment in both single and multiple unit dwellings, including
pre-wired units.--- Performs new connects, reconnects, requested
and non-pay disconnects; adds outlets; installs and/or removes
converters; performs upgrades and downgrades of service.---
Analyzes picture quality and judges acceptability of picture
delivered following installation of cable service.--- Works with
connectors, fasteners and wire and uses hand tools.--- Uses
customary CATV hand and power tools in performance of job
duties.--- Completes appropriate paperwork functions as prescribed
by system management.--- Reads signal levels through use of field
strength meter; adds and subtracts levels in installation problems;
installs connectors on different types of drop cable; maintains
proper clearances; installs tap-off devices.--- Climb poles with
proper equipment (safety belt, safety strap and climbers), ladders
or other structures as needed. Lifts and carries loads up to 75lbs
(including line ladder); Works within limited confines, such as
crawl spaces.--- Properly uses, stores and maintains a VOM or DMM
to check for "open" or "short" on line as well as AC and DC
voltages.--- Reads general drop system layouts from blueprints.---
Inform customers of FCC Rules and Company policies as they pertain
to customers.--- Drives Company vehicles in performance of job
duties; uses bucket truck. Proper vehicle upkeep and
maintenance.--- Generate additional company revenue through
effective sales techniques and by offering information about
product options, sales campaigns and promotions.--- Performs other
duties such as clean-up and salvage of wrecked out materials;
provides general assistance to other employees as directed.
EXPERIENCE/SKILLS:--- Entry level; 0 to 18 months experience.---
High school diploma or GED required; trade school training
preferred.--- Valid driver's license; satisfactory driving record
required.--- General level of mechanical and consumer devices
knowledge--- Ability to interact and communicate with customers and
co-workers.--- Ability to work in high or tight spaces.--- Ability
to work in all weather conditions and at various heights.---
Ability to work flexible work hours, including evenings, weekends,
holidays and overtime as required. PHYSICAL REQUIREMENTS:---
Strenuous - Physical effort represented by frequent handling of
heavy objects (approx. 50-100 lbs.) and materials, or heavy hand
tools. To Apply, Please Submit a Copy of Your Resume to: KEYWORDS:
Broadband Specialist, Installer, Technical Operations, Technician,
Cable, Construction, Labor, Telecom, Internet, Install, Home
Security, Xtream, Fiber, Copper
Keywords: Mediacom, Chesapeake , Broadband Specialist I - Located in Edenton, NC, Other , Edenton, Virginia
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here to apply!
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