Customer Service Representative, Level 1

Company: Robert Half Office Team
Location: Chesapeake
Posted on: March 16, 2023

Job Description:

Description We have a great opportunity for a motivated Customer Experience Specialist! If you are a customer service detail oriented who is passionate about helping elevate customer experiences and providing exceptional customer service, then we have a position for you. This position is responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization. What you get to do every single day - Use gathered information to confirm shipments and deliveries. - Record, monitor, and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence - Work closely with internal departments to help with enhancing customers' experiences - Work in a high-volume, fast-paced, strategic environment Requirements - Individuals who possess strong interpersonal, customer service, and communications skills, including exceptional listening capabilities- Strong business writing skills, including the use of email correspondence- Proven ability to interpret and analyze data to enhance customers' experiences- Proven ability to collaborate with others is essential, as well as strong project management and problem-solving expertise- Strong computer skills including knowledge and experience with customer relationship management software (CRM)Candidates that match the necessary skills and are in urgent need of employment should contact us today!. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Chesapeake , Customer Service Representative, Level 1, Other , Chesapeake, Virginia