Customer Service Representative - Collections
Company: Barclays
Location: Chesapeake
Posted on: March 19, 2023
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Job Description:
CUSTOMER SERVICE REPRESENTATIVE - COLLECTIONS As a Barclays
Customer Service Representative - Collections, you will be the
company's primary interface with existing and potential customers,
this includes receiving inbound and outbound calls and solving
and/or educating customers on specific account information,
concerns, and inquiries to make it as easy and as possible to do
business with and resolve their delinquency. Significant effort is
placed on the importance of ensuring an exceptional experience when
we interact with our customers. Barclays is one of the world's
largest and most respected financial institutions, with 329 years
of success, quality, and innovation behind us. We've helped
millions of individuals and businesses thrive, creating financial
and digital solutions that the world now takes for granted. An
important and growing presence in the USA, we offer careers
providing endless opportunity. SALARY / RATE MINIMUM: 42,640.00
SALARY / RATE MAXIMUM: 46,000.00 The minimum and maximum
salary/rate information above include only base salary or base
hourly rate. It does not include any another type of compensation
or benefits that may be available. WORKING FLEXIBLY We're committed
to providing a supportive and inclusive culture and environment for
you to work in. This environment recognizes and supports ways to
balance your personal needs, alongside the professional needs of
our business. Providing the opportunity for all our employees,
globally to work flexibly empowers each of us to work in a way that
suits our lives as well as enabling us to better service our
customers' and clients' needs. Whether you have family commitments
or you're a carer, or whether you need study time or wish to pursue
personal interests, our approach to working flexibly is designed to
help you balance your life. If you would like some flexibility,
then please discuss this with the hiring manager, and your request
will be reviewed subject to business needs. We are currently in the
early stages of implementing a hybrid working environment, which
means that many colleagues spend part of their working hours at
home and part in the office, depending on the nature of the role
they are in. We're flexible on how this works and it may continue
to change and evolve. Depending on your team, typically this means
that colleagues spend a minimum of between 20% to 60% of their time
in the office, which could be over a week, a month or a quarter.
However, some colleagues may choose to spend more time in the
office over a typical period than their role type requires. We also
have a flexible working process where, subject to business needs,
all colleagues globally are able to request work patterns to
reflect their personal circumstances. - Please discuss the detail
of the working pattern options for the role with the hiring
manager. WHAT WILL YOU BE DOING?
Keywords: Barclays, Chesapeake , Customer Service Representative - Collections, Other , Chesapeake, Virginia
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