ServiceNow SPM - Lead
Company: Sentara
Location: Virginia Beach
Posted on: April 16, 2024
Job Description:
City/StateVirginia Beach, VAOverviewWork ShiftFirst (Days)
(United States of America)Sentara Health is seeking an experienced
ServiceNow SPM Lead to join our ServiceNow team!This position is
100% Remote -Candidates must have a current residence in one of the
follow states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana,
Kansas, Louisiana, Maine Maryland, Minnesota, Nebraska, Nevada,
North Carolina, New Hampshire, North Dakota, Ohio, Oklahoma,
Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah,
Virginia, Washington (state), West Virginia, Wisconsin, Wyoming
!The ServiceNow Team is looking for an experienced ServiceNow SPM
Lead to join our team and help evolve platform project management
functionality to support the needs of our growing Enterprise PMO.
You'll lead design decision meetings, solutioning and build for
this key module in our platform. You'll also provide stellar
support to ensure effective operations and use by our diverse PMO
groups. The ideal candidate will possess a broad and deep technical
understanding of the ServiceNow Platform with specific focus on the
applications in the Strategic Portfolio Management Suite of
Products. They will also have significant experience implementing
and supporting Project Management products.Areas of responsibility
include:
- Provide Strategic Portfolio Management (SPM/ITBM) technical
knowledge and expertise to ensure optimal solution
implementation.
- Participate in business process definition, re-engineering,
improvement, and gap analysis of current/to-be processes during
workshops with key stakeholders
- Design, configure, test, document, and deploy platform
solutions to the environment
- Provide technical insight into the solutioning for the best
user experience and value proposition
- Primary liaison with stakeholders customers for operational
concerns
- Implement and enhance ServiceNow platform and modules per
business requirements
- Keep current with new ServiceNow capabilities and
technologies
- Oversee or complete configuration, reporting and workflow
administration to support business processes on the platform
- Formulate testing approaches and test cases and document
them
- Create technical architecture and technical specification
documentation
- Participate in/conduct code walkthroughs and ensure coding
standards are met
- Assess and prepare technical documents, analyses, and briefings
in support of business management and technology delivery
environments (for Financial Management, Business Planning Portal,
Alignment Planner. Innovation, Demand, Resource, Time, Project,
Program, Portfolio Management, Agile Development, Test & Release
Management, etc.)
- Consistently and proactively meet deadlines for project
deliverables, such as user stories, technical design documentation,
technical knowledge transfer documents, etc.Qualifications
- Demonstrated technical knowledge of and experience with
ServiceNow platform with a specific focus on the Strategic
Portfolio Management suite of products (Project, Program, Portfolio
Management, Innovation, Demand, Resource, Time, Financial
Management, Business Planning Portal, Alignment Planner, etc.)
- 5 years of demonstrated ServiceNow Administration
experience
- 3 years of experience supporting project management
technologies
- 10 years proven experience in Information Technology and
Information Systems
- Demonstrated experience communicating complex ideas with
stakeholders and building collaborative relationships with team
members, customers, and other stakeholders
- Authenticity, self-awareness, resiliency, and curiosity
- Domain knowledge and experience with Strategic Portfolio
Management practice capabilities a plus
- ServiceNow Certified System Administrator
- ServiceNow CIS Certification a plus (CIS-PPM or APM
preferred)
- BS degree in Computer Science, or related discipline from an
accredited college/university or equivalent experience
- ITIL Certifications a plus
- Excellent Microsoft Office Productivity suite skillsFor more
than a decade, Modern Healthcare magazine has ranked Sentara
Healthcare as one of the nation's top integrated healthcare
systems.That's because we are dedicated to growth, innovation, and
patient safety at more than 300 sites of care in Virginia and
northeastern North Carolina, including 12 acute care
hospitals.SentaraBenefitsAs the third-largest employer in Virginia,
Sentara Health was named by Forbes Magazine as one of America's
best large employers. We offer a variety of amenities to our
employees, including, but not limited to:
- Medical, Dental, and Vision Insurance
- Paid Annual Leave, Sick Leave
- Flexible Spending Accounts
- Retirement funds with matching contribution
- Supplemental insurance policies, including legal, Life
Insurance and AD&D among others
- Work Perks program including discounted movie and theme park
tickets among other great deals
- Opportunities for further advancement within our
organizationSentara employees strive to make our communities
healthier places to live. We're setting the standard for medical
excellence within avibrant, creative, and highly productive
workplace. For information about our employee benefits, please
visit:Benefits - Sentara ()Join our team!We are committed to
quality healthcare, improving health every day, and provide the
opportunity for training, development, and growth!Note: Sentara
Healthcare offers employees comprehensive health care and
retirement benefits designed with you and your family's well-being
in mind. Our benefits packages are designed to change with you by
meeting your needs now and anticipating what comes next. You have a
variety of options for medical, dental and vision insurance, life
insurance, disability, and voluntary benefits as well as Paid Time
Off in the form of sick time, vacation time and paid parental
leave. Team Members have the opportunity to earn an annual flat
amount Bonus payment if established system and employee eligibility
criteria is met.For applicants within Washington State, the
following hiring range will be applied: $100,464 to $167,419
annually keywords: Talroo-IT, Indeed, Monster, Circa, LinkedIn,
#Dice, serviceNow, SPM, Job SummarySoftware product development
focuses on developing multiple types/categories of software
including end-user applications, enterprise data architecture, and
operating systems/utility software and tools, which provides a
platform for running end-user applications for external customers.
The work includes: *Understanding the domain of the software
problem and/or functionality, the interfaces between hardware and
software, and the overall software characteristics *Using
programming, scripting, and/or database languages to write the
software code *Supporting software test engineering, DevOps,
deployment, maintenance, and evolution activities by correcting
programming errors, responding to scope changes, and coding
software enhancements *Applying knowledge of software development
best practices, including technical design specifications, coding
standards, code reviews, source control management, build
processes, testing, and operations.
Possesses key certification(s) or another credential(s) determined
central to the systems or applications supported.
An Experienced Professional applies practical knowledge of job
areas typically obtained through advanced education and work
experience. Responsibilities typically include: * Works
independently with general supervision. * Problems faced are
difficult but typically not complex. * May influence others within
the job area through explanation of facts, policies, and
practices.
Experience in lieu of Bachelor's Degree
5+ years of relevant experience with a degree
7+ years of relevant experience without a degreeQualifications:BLD
- Bachelor's Level DegreeSkillsSentara Healthcare prides itself on
the diversity and inclusiveness of its close to an almost
30,000-member workforce. Diversity, inclusion, and belonging is a
guiding principle of the organization to ensure its workforce
reflects the communities it serves.Per Clinical Laboratory
Improvement Amendments (CLIA), some clinical environments require
proof of education; these regulations are posted at for further
information. In an effort to expedite this verification
requirement, we encourage you to upload your diploma or transcript
at time of application.In support of our mission "to improve health
every day," this is a tobacco-free environment.
Keywords: Sentara, Chesapeake , ServiceNow SPM - Lead, Other , Virginia Beach, Virginia
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