PT QUALITY ASSURANCE ASSOCIATE
Company: Food Lion
Location: Kill Devil Hills
Posted on: September 30, 2024
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Job Description:
Category/Area of Expertise: Retail Operations
Job Requisition: 362924_external_USA-NC-Kill-Devil-Hills
Address: USA-NC-Kill Devil Hills-1720 N Croatan Hwy
Store Code: Store 01532 Grocery (7225592)
Food Lion has been providing an easy, fresh and affordable shopping
experience to the communities we serve since 1957. Today, our
82,000 associates serve more than 10 million customers a week
across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Provide our customers with a clean, safe, inviting place to shop by
maintaining standards in accordance with the standard practice
manual. Minimize shrink through proper utilization of standard
practice.
DUTIES AND RESPONSIBILITIES
--- Maintain an atmosphere of enthusiastic customer awareness with
primary emphasis on fast, friendly, and accurate customer service
to create a positive shopping experience
--- Courteous and helpful to other associates
--- Sweep and clean floors on nights with no scheduled vendor
services
--- Weekly cleaning of Produce, Market and Deli Departments
--- Clean and organize the store mop room
--- Find more efficient ways to do the job and seek to reduce costs
and improve labor productivity
--- Follow QA daily check list and sanitation standards set by Food
Lion
--- Follow current Standard Practices regarding cleanup of
Hazardous Waste product
--- Maintain a complete understanding of and adherence to company
guidelines, policies and standard practice
--- Understand and follow Food Safety and Workplace Safety
guidelines and procedures
--- Observe and correct all unsafe conditions that could cause
associate or customer accidents
--- Report all associate and customer accidents in accordance with
established Food Lion procedures to the Manager on Duty
--- Ensure compliance with local, state and federal regulations
--- Wear the Food Lion uniform complete with name badge, when on
duty, has a neat and clean appearance while adhering to the Food
Lion dress code
--- Successfully complete Computer Based Training (CBT), Training
Packet and Training Aid courses
--- Perform all other duties as assigned
QUALIFICATIONS
--- High school graduate or equivalent preferred
--- Excellent interpersonal, organizational, communication and
customer service skills
--- Ability and willingness to learn multiple tasks and technical
requirements of the job
--- Ability to use technical information to solve problems
--- Must meet minimum age requirements to perform specific job
functions
--- Must be able to meet the physical requirements of the position,
with or without reasonable accommodations
PHYSICAL REQUIREMENTS
--- Ability to use computers and other communication systems
required to perform job functions
--- Perform repetitive hand and arm motions
--- Bend and lift products weighing up to 15 lbs. continuously, 25
lbs. frequently, and 50 lbs. on occasion
--- Pull or push up to 75 lbs. on occasion
--- Stand 100% of the time, frequently walking short distances
--- Be able to handle a variety of substances associated with
cleaning and packaging materials, fresh fruits, vegetables, house
plants/flowers and household cleaners
--- Use hands to frequently/continuously handle currency (paper and
coin) as well as operate a variety of equipment such as cash
register, lottery machine (where applicable), scanner, computer,
and calculator
--- Frequent reaching and grasping at waist level: occasionally
above shoulder or below waist level
--- Meet established volume activity standards for the position
--- Tolerate working in extreme hot/cold temperatures for up to 20
minutes at a time
--- Have sufficient visual ability to check ID cards, checks,
invoices and other written documents
Food Lion provides equal employment opportunities to all associates
and applicants for employment without regard to race, color,
religion, sex (including pregnancy, childbirth and related
conditions) national origin, age, disability, sexual orientation,
veteran status, gender identity or gender expression or any other
characteristic protected by law.
Keywords: Food Lion, Chesapeake , PT QUALITY ASSURANCE ASSOCIATE, Other , Kill Devil Hills, Virginia
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