ChesapeakeRecruiter
the smart solution for Chesapeake jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Chesapeake
Posted on: December 7, 2018

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Chesapeake , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Chesapeake, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Virtual Recruiter (Full Time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Chesapeake
Posted on: 12/14/2018

Five Positions Available - PT/FT From Home
Description: We are seeking career and goal driven individuals to join our award winning team. This is a solid company that offers top
Company: Professional Home Career Advantage
Location: Virginia Beach
Posted on: 12/14/2018

Telecommute Customer Service
Description: National Health Benefits company looking for bright, intelligent people for positions as a Health Programs Benefits Specialist. Must have Internet access, and be available at least 10-15 hours a week. (more...)
Company: TC Enterprises
Location: Virginia Beach
Posted on: 12/14/2018


Scheduling Inteviews - Work From Home
Description: We are seeking upbeat and motivated individuals to join our award winning team. This is a solid company that offers top notch training
Company: Professional Home Career Advantage
Location: Chesapeake
Posted on: 12/14/2018

Customer Service Hiring TODAY !
Description: Nationwide Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: Ameriplan
Location: Norfolk
Posted on: 12/14/2018

Logistics (LID) -
Description: Immediate need for candidates with good data entry skills seeking pleasant working conditions
Company:
Location: Chesapeake
Posted on: 12/14/2018

Material Coordinator- Fill In ONLY (Military Veterans Wanted!)
Description: 21030 MATERIAL COORDINATOR The Material Coordinator coordinates and expedites flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules (more...)
Company: DAV-Force Inc.
Location: Norfolk
Posted on: 12/14/2018

Work From Home Moms
Description: Are you looking for work from home Are You Interested In Health Wellness Are You Wanting To Earn More Than Minimum Wage Or More Than An Average
Company: VCR Enter.
Location: Virginia Beach
Posted on: 12/14/2018

Guest Environment Expert - Courtyard Williamsburg Busch Gardens Area (18003EGL)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott
Location: Norfolk
Posted on: 12/14/2018

Scheduling Interviews This Week!
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that offers top
Company: Professional Home Career Advantage
Location: Virginia Beach
Posted on: 12/14/2018

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Chesapeake RSS job feeds