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IT Quality Assurance Specialist

Company: Dollar Tree
Location: Chesapeake
Posted on: May 16, 2019

Job Description:

Job DescriptionSupports department initiatives, working closely with Support Services management creating, analyzing and reporting on various components of Support Services data as it relates to Dollar Tree store support calls, hardware and software repairs.* Utilize rigorous analytics and modeling techniques to determine trends* Identify business process gaps* Evaluate potential implementation challenges/risks/liabilities in order to prioritize and recommend areas of opportunities* Using proven reporting tools, define and create analytical reports as requested by Support Services management* Identify and provide trending performance* Make frequent presentations to management* Consolidation of extensive, detailed data information into concise key metric summaries* Coordinate reporting, including web reporting, from external vendors to provide concise, detailed and/or summary information* Undergraduate degree* Advanced proficiency with MS SQL databases along with SQL script generation.* Advanced proficiency with Crystal Reports.* Advanced proficiency with MS Excel.* Detail-oriented. Comfortable working with numerical data and information.* Demonstrated communication effectiveness, both verbal and written.

Keywords: Dollar Tree, Chesapeake , IT Quality Assurance Specialist, Other , Chesapeake, Virginia

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