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Service Technician - The Amber at Greenbrier

Company: Bonaventure
Location: Chesapeake
Posted on: April 6, 2021

Job Description:

Bonaventure Property Management is a real estate private equity company headquartered in Arlington, VA which was founded in 1999. Bonaventure specializes in multifamily asset management, development, and redevelopment, design and construction, primarily in the Mid-Atlantic and Southeastern US. Bonaventure is fully integrated to oversee every phase of the acquisition, management, and disposition of our properties.

We provide a comprehensive benefits package. It includes a very generous contribution to our group health plan, dental coverage, short and long term disability, life insurance, and most importantly, we match 50% of the first 6% on our 401(k) plan. We offer 20 vacation/PTO days.

Our Mission Statement:

To continually exceed the expectations of our employees, customers, and investors. Provide our employees with a fun environment for personal growth, financial security, and career advancement while fostering a "sense of family." Strive to ensure that our customers and investors receive exceptional service and value; they have a choice and they chose us.

Job Description:

We are seeking a highly motivated and enthusiastic individual to serve as Service Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for the general maintenance of the apartment community to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance. This is an outstanding career opportunity for an energetic service professional to be part of a passionate team of A players, committed to Bonaventure's Core Values: Growth, Reputation, Attitude, Collaboration, Impact and Accountability.

This position reports to the Service Supervisor.

Specific responsibilities: Contributions to Core Values

Growth:

  • Participate in training classes, development plans, online learning and meetings.
    Accountability:

    • Adhere to all safety guidelines, recommendations, meetings, and certifications.
    • Respond to all on-call emergencies in a timely manner.
    • Complete service requests in 24 hours.
      Collaboration:

      • Communicate timely with residents, vendors and property management team.
      • Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and ensure excellent curb appeal at all times.
      • Other tasks or duties as assigned by the Maintenance Supervisor.
        Reputation:

        • Complete and follow up on all open service requests.
        • Provide a high level of customer service.
          Attitude:

          • Ensures every interaction in the community, on the phone, and via email are of the highest level are in line with our passion for excellent service.
            Impact:

            • Working knowledge and use of general maintenance equipment.
              Qualifications:

              • Experience in apartment maintenance including basic electrical & plumbing diagnostics/repair preferred.
              • Above average ability to communicate with clients and with co-workers both verbally and in writing.
              • Basic personal computer skills and ability to learn specialized software.
              • Ability to work a varied schedule, including some weekends, holidays, and a rotating on call schedule.
              • Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
              • Provide a valid drivers license, and have reliable transportation.
              • HVAC certification preferred (CFC Type 2).
              • Knowledge of appliance an apartment hardware repair.
              • Candidates will be required to pass a criminal background investigation and drug screening.
              • Bonaventure is willing to assist with obtaining EPA certification within 6 months of employment.

                Bonaventure is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Bonaventure is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Bonaventure are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Bonaventure will not tolerate discrimination or harassment based on any of these characteristics. Bonaventure encourages applicants of all ages."

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Keywords: Bonaventure, Chesapeake , Service Technician - The Amber at Greenbrier, Professions , Chesapeake, Virginia

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