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Remote Level 3 Support Technician

Company: Evercommerce
Location: Chesapeake
Posted on: April 6, 2021

Job Description:

A technology company has an open position for a Remote Level 3 Support Technician. Candidates will be responsible for the following:Solving complicated or never-before-seen issuesDiagnosing, troubleshooting, and developing new solutionsWriting step-by-step processes, technical solutions, and ticket updatesSkills and Requirements Include: C1 level English proficiency (spoken and written)2+ years of experience with software development2+ years of experience with customer-facing technical supportRequired to be on-call 24X7X365 rotation

Keywords: Evercommerce, Chesapeake , Remote Level 3 Support Technician, Professions , Chesapeake, Virginia

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