FACILITIES ANALYST

Company: Dollar Tree Stores
Location: Chesapeake
Posted on: June 19, 2022

Job Description:

Summary of Position (Job Purpose) - Major purpose and functions of the position.
Responsible for effectively managing repair costs of $40 million in a combination of Opex General Budget and Capital Expenditures, including developing vendor contacts, implementing contracts and auditing invoices of service provider base
Facilities Analyst, under the supervision of Manager Vendor Services, will manage outside Service Providers, as assigned, in support of the Property Management Department, within the Real Estate Division, including maintaining records and contracts, coordinating project activities, financial forecasting/budgeting and providing scheduling support for assigned Service Providers
Manage Facilities to include scheduling preventative maintenance, responding to urgent maintenance calls and participating in the creation of emergency preparedness plans for escalated situations
Drive improving departmental performance through various expense comparative analysis, vendor performance evaluations, process and procedure evaluations and other new initiatives as they relate to annual Goals and Objectives
Perform cost-benefit analysis for assigned lines of Operating Statement to include detailed analysis of spend by Service Provider
The Facilities Analyst will provide administrative support to the Manager of Vendor Services and the Property Management Department, manage functions including: Work Order coordination, database management, daily operations, maintaining records, and providing general support services to service providers and stores
Justify the need for capital expense increases by assisting in managing the Capital budget; analyzing service provider costs and reviewing completed repair work done to determine capital expense eligibility
Serve as first point of contact for internal and external customers seeking support and information from Property Management for assigned service providers and programs

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Focuses on managing repair costs to budget constraints. Actions to be taken include participating in the bidding and negotiating of contracts, prepare and analyze data to assess service provider compliance both financially and contractually, auditing Officetrax, Property Management's web based system of record, to ensure that all warranties/service levels in place and making decisions on expenditures based on lease parameters
Monitors vendors' performance to ensure they are meeting their contractual obligations and complying with department policy and service agreements
Financial forecasting/budgeting of vendors within assigned portfolio
Develop comprehensive weekly, monthly and quarterly reporting packages
Handle building-equipment and service emergencies on an ongoing basis and serve as a liaison between company associates and outside Service Providers called to resolve problems
Prepare vendor scorecards to measure vendor performance and analyze vendor trends and drive process improvements
Technically competent, with excellent problem solving, analytical, and managerial skills
Work is varied organization, time management and the ability to handle a complex workload is required
Ensures that excellent customer service is given to our stores. This includes reviewing Officetrax to verify that store issues are handled in a timely manner and monitoring work orders in the Officetrax system for compliance to policy and procedures
Complete other analysis, reporting, projects and duties as assigned by the Property Management team

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
Must possess Bachelor's Degree from an accredit College or University or commensurate experience in the field of real estate facilities management or accounting
Excellent communication skills both written and spoken
Ability to organize, prioritize and manage a complex workload in order to meet tight deadlines in a fast-paced and ever-changing environment
Ability to work cross-functionally and maintain effective relationships with other departments
Excellent organization skills
Proficiency in MS Excel, MS Word, Internet applications and overall computer experience and competency
Ability to demonstrate, in group or individual project work, extensive problem solving and analytical strengths
Excellent customer service skills
Typing skills of 40 - 50wpm
Knowledge of accounting principles

Desired Qualifications - Desired but not required.
Previous experience with Officetrax
Knowledge of Tableau analytics
Knowledge of IBM Planning & Analytics Budgeting and Reporting software or similar reporting software
This is not to be considered a complete list of job duties, as they may be amended or added to as needed.

Keywords: Dollar Tree Stores, Chesapeake , FACILITIES ANALYST, Professions , Chesapeake, Virginia