Product Analyst

Company: VirtualVocations
Location: Chesapeake
Posted on: November 16, 2023

Job Description:

A company is looking for a Product Analyst to join their expanding Customer Support team in the risk and compliance management space.
Key Responsibilities:

Manage, document, and track Customer Support inquiries
Utilize C# and SQL SSMS skills to provide powerful solutions and advanced troubleshooting resolutions
Engage with customers and internal resources to ensure seamless migration and integration into the application(s)

Required Qualifications:

Bachelor's degree in Computer Science, MIS, CIS, or a related field
2+ years' experience in Tier 2 / Tier 3 support working with enterprise customers and implementing integration services and solutions
Advanced experience with SQL and SSMS
Intermediate experience with C# and .Net Framework libraries
Experience with XML, HTML, LDAP / Active Directory, SAML, SFTP, IIS, and Windows Server desired

Keywords: VirtualVocations, Chesapeake , Product Analyst, Professions , Chesapeake, Virginia

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