ChesapeakeRecruiter
the smart solution for Chesapeake jobs

Triage Consultant Peer Support

Company: Beacon Health Options
Location: Chesapeake
Posted on: December 4, 2018

Job Description:

LocationVA: Chesapeake (1434 Crossways Blvd., Ste. 150)Job FamilyClinical, LicensedJob BriefThe Triage Consultant Non-Licensed I or Licensed I/Peer Support will provide assistance, services, resource, referrals, and consultation on various Employee Assistance Programs and work/life issues to military service members and their families experienciExemptABOUT THE POSITIONWe are currently seeking a dynamic Triage Consultant Non-Licensed I or Licensed I/Peer Support to join our team at our office in Chesapeake, VA, Arlington, VA or Bellevue, WA. The Triage Consultant Non-Licensed I or Licensed I/Peer Support will provide assistance, services, resource, referrals, and consultation on various Employee Assistance Programs and work/life issues to military service members and their families experiencing personal and other problems. The TC1 demonstrates and ability to effectively handle and manage high risk calls with professionalism and in accordance with established protocol. The TC1 will maintain the highest degree of sensitivity, compassion, and respect for service members and their families to ensure that Beacon Health Options remains free of any political bias and will ensure consistency or service regardless of installation, location or any other factor. This position must have prior Military experience.Position Responsibilities:

  • Conducts comprehensive professional assessments of user's need for core EAP and work/life services, which can include but are not limited to: childcare, parenting, eldercare, education, general research, short-term problem resolution, legal, financial, employment assistance, emotional well-being, relationships and communication, addiction disorders, health and wellness, work issues and other specialty and add-on services.
  • Meets requirements for and acts as a mentor for new and less experience triage consultants.
  • Meets or exceeds productivity standards.
  • Acts as POC for the Supervisors.
  • The role of the TC1 is multifaceted and requires strong clinical skills to execute tasks vital to ensuring excellent service to MOS members and the safety and wellbeing of the call. The TC1 will be able to successfully.

  • Deescalate callers, navigate resources, resolve complex concerns, assess and take action in crisis situations.
  • Able to identify high risk cases and respond as indicated under direction of the supervisor.
  • Perform call follow up and reporting as assigned.


  • Maintain the highest degree of sensitivity, compassion and respect for service members and their families and ensure that Beacon Health Options remains free of any political bias. Ensure consistency of service regardless of installation, location or any other factor.
  • Documents all cases into the Military OneSource Management System.
  • Monitors all research, referrals and additional materials sent to users/customers.
  • Take on special projects, as requested, based on business needs.
  • Demonstrates better than average understanding of military culture and addresses service members by their rank, thanks service member and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions.
  • Follows established protocols and completes all annual compliance requirements such as ECA (external certification authority) renewal as well as annual trainings such as Cyber Awareness and PII to ensure access to the government CMS system is maintained.
  • May be called on to perform other duties and other responsibilities related to the engagement center activities in order to maintain critical processes and programs under the direction of existing policies and procedures.

    Position Requirements:

    • Education: Master's degree in Social Work or other human services field required.
    • Licensure: Triage Consultant Licensed I: State License to practice independently (e.g. LCSW, LPC, LMFT). Triage Consultant Non-Licensed I: None
    • Relevant Work Experience: Must have prior Military experience. Minimum three (3) years related, post graduate work experience, preferably in an EAP setting. Diverse experience in counseling, social work on mental health services, EAP and substance abuse experience. Knowledge of mandated procedures for child or elder abuse situations. Knowledge and experience in core service areas of child development, parenting, adoption, education and service for older adults.TO APPLYClick below on "Apply for this Position" to create a profile and apply for the positionValueOptions Federal Services, Inc., Beacon Health Options Company, is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled$FDL#CBPM16

      AAP Reporting Location:VA - ChesapeakeID (Req #):55306FTE Status:Full TimeSchedule:varies PI105928484

      Keywords: Beacon Health Options, Chesapeake , Triage Consultant Peer Support, Professions , Chesapeake, Virginia

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


  • Other Professions Jobs


    CDL Truck Drivers: Get $8,500 EXTRA this year - and best home time.
    Description: Every 30,000 miles with Celadon you get: --- 1,000 cash bonus --- 1,000 paid home time Since
    Company: Celadon
    Location: Richmond
    Posted on: 12/17/2018

    Earn $15+ an hour by driving with Grubhub!
    Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG br br Why Partner (more...)
    Company: GrubHub
    Location: Suffolk
    Posted on: 12/17/2018

    Emergency Medical Technician//EMT - Work in Hampton
    Description: STRATEGIC CHALLENGES br The EMT is frequently the first or second contact with whom AMR customers, especially patients, have interaction. As a result, the EMT must be responsive and adaptable to meet (more...)
    Company: American Medical Response
    Location: Suffolk
    Posted on: 12/17/2018


    CDL Grads: Get Paid to Gain Experience Driving. Top-Notch Pay & Benefits!
    Description: GET MENTORED BY A PRO WHILE GETTING PAID Recent CDL Grads will spend between 200 and 300 hours working together with their mentor to haul loads, deliver freight, and take care of customers needs. You (more...)
    Company: Swift Transportation
    Location: Suffolk
    Posted on: 12/17/2018

    LTL Linehaul Owner Operator & Lease Purchase Truck Driver
    Description: br br br br br FREE FUEL - EFFECTIVE JANUARY 1ST- ALL NEW OWNER OPERATORS RECEIVE FIRST TANK OF FUEL FOR FREE AND 100 SPENDING MONEY Up to 400 fuel---ask a recruiter for details br (more...)
    Company: Roadrunner Transportation Systems
    Location: Suffolk
    Posted on: 12/17/2018

    EatStreet Delivery Driver
    Description: EatStreet Delivery Driver Delivery Driver - Albuquerque, NM. There's hungry, and there's happy. EatStreet was born to be the world's smartest shortcut between the two. We don't make the hoagies, hot wings, (more...)
    Company: Eatstreet
    Location: Richmond
    Posted on: 12/17/2018

    F&B POS Implementation Consultant - MIAMI, FL
    Description: F B POS Implementation Consultant - MIAMI, FL Preferred Qualifications LOCATION: COLUMBIA, MD Job Description Intermediate level ImplementationConsultant who analyzes customer needs, configures (more...)
    Company: Oracle
    Location: Richmond
    Posted on: 12/17/2018

    Uber Driver Partner
    Description: Drive with Employer and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive.What you need (more...)
    Company: Uber
    Location: Suffolk
    Posted on: 12/17/2018

    Up to $10K Sign on Bonus! Lease to Own CDL A Truck Driver
    Description: Join our team Our Lease Purchase Program offers great pay, consistent miles, sign on bonuses and performance bonuses. We raised pay twice in 2018 At Transport America you are not a number. You are the (more...)
    Company: Transport America
    Location: Suffolk
    Posted on: 12/17/2018

    Company Truck Driver- Big Rock
    Description: br br br br Roadrunner Offers: br br ul br li NEW PAY INCREASE - Company Drivers at Big Rock make .50/Mile br li Earn Up to 1,200 Per Week br li
    Company: Roadrunner Transportation Systems
    Location: Suffolk
    Posted on: 12/17/2018

    Log In or Create An Account

    Get the latest Virginia jobs by following @recnetVA on Twitter!

    Chesapeake RSS job feeds