ChesapeakeRecruiter
the smart solution for Chesapeake jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Chesapeake
Posted on: December 6, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Please reference agent id code MJOLRebeccaN on your registration submission. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLRebeccaN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Chesapeake , Inbound Travel Consultant, Professions , Chesapeake, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Entry-Level CDL-A Truck Drivers - Paid Training Guaranteed Job Placeme
Description: We Train, We Hire Guaranteed br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe and clean record and can handle
Company: C.R. England
Location: Virginia Beach
Posted on: 12/15/2018

OTR Driver Home Regularly/weekly-GREAT $$$
Description: Denney Transport prides itself on our family atmosphere and weekly home time for our drivers so they can enjoy their families as well We also offer the following Driver Package:2K
Company: Denney Transport
Location: Virginia Beach
Posted on: 12/15/2018

Class A Owner Operator Truck Drivers - Lease purchase available
Description: br br Job Description: br br Now Recruiting Owner Operators br br Call to speak with a recruiter today br br Lease Purchase Program br No money down and no credit check br br Rudolph (more...)
Company: Rudolph Freight
Location: Virginia Beach
Posted on: 12/15/2018


CDL-A OTR Truck Driver Jobs - Average over $65k annually!
Description: Are you ready to join a Fortune 500 company Join the Tyson family as a CDL-A OTR truck driver to take advantageof our largest pay increase in company history, with increased salaries as high as 15 (more...)
Company: Tyson Foods
Location: Virginia Beach
Posted on: 12/15/2018

Owner Operator Truck Driver - $2,500 SIGN-ON BONUS!
Description: Owner Operator Truck Driver - 2,500 SIGN-ON BONUS INTERMODAL DRAYAGE OWNER OPERATORS Newly Increased Rates, Consistent Freight Volumes, and Major Fleet Discounts Make XPO The Perfect Fit. As an Independent (more...)
Company: XPO Logistics
Location: Virginia Beach
Posted on: 12/15/2018

OTR Driver CDL Class A
Description: NOW HIRING CDL CLASS A RELIABLE DRIVERS - APPLY TODAY GET 2500 90 REEFER FREIGHT 10 DRY FREIGHTDetails:0.65c/m
Company: VAS EXPRESS CORP.
Location: Virginia Beach
Posted on: 12/15/2018

CDL Class A Driver / Up to $.66 cpm / OTR / Drop & Hook
Description: CDL Class A Driver / Up to .66 cpm / OTR / Drop HookAn established trucking company is seeking team drivers for several dedicated and OTR routes. Our dedicated routes provide the means for our drivers (more...)
Company: Salt Lake Trucking Group
Location: Virginia Beach
Posted on: 12/15/2018

Owner Operators PGT has Great Freight and Rates!
Description: Give Us A Call Today at or click Apply Now below br br Job Description: br DRIVING FOR PGT AS AN INDEPENDENT CONTRACTOR br Our strategic terminal network makes finding return loads easier and (more...)
Company: PGT Trucking
Location: Virginia Beach
Posted on: 12/15/2018

Owner Operator / Contractor CDL A No Touch Freight, Drop & Hook
Description: Check out what we can offer you below and feel free to give us a call at 866-261-8992 We look forward to hearing from you What We Offer 1.00 per mile plus all fuel surcharge received from our customers (more...)
Company: Transport Design Inc
Location: Virginia Beach
Posted on: 12/15/2018

Owner Ops and Company Drivers - Vans, Flatbeds, Step-Decks
Description: Cannon Transport is hiring Owner Operators Company Drivers Cannon Transport is hiring Owner Operators and Company
Company: Cannon Transport
Location: Virginia Beach
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Chesapeake RSS job feeds