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Service Technician

Company: Norton Sandblasting Equipment
Location: Chesapeake
Posted on: May 17, 2019

Job Description:

DEPARTMENT: Warehouse
REPORTS TO: Vice President
WAGES: $15-$17/hr
DUTIES AND RESPONSIBILITIES:


  • Outside Machinist/Millwright
  • Routinely inspects and repairs sandblasting equipment, either on company premises or at customers' location.
  • Performs minor and routine repairs including but not limited to electrical wiring, and other related maintenance activities.
  • Communicates professionally with both customers and vendors.
  • Creates and maintains maintenance logs for rental equipment.
  • Responds in a timely fashion to service calls either during normal hours or after to customers location for repair.
  • Uses computer programs and manuals to research part numbers required for repairs or maintenance.
  • Provides written reports to customers explaining what they did while on customers' site.
  • Trains and assists in training customers on equipment operation.
  • Performs and assists sales staff in equipment demonstrations.
  • Setup and installation of new customer equipment, used, or rental equipment.
  • Provides sales staff or sales support with recommended parts list for quoting repairs.
  • Maintains a clean, safe working environment.
  • Possesses and maintains a high level of competency and efficiency in all aspects of maintenance operations.
  • Performs other related duties as assigned by management.


    QUALIFICATIONS:

    • High school diploma or equivalent.
    • One to two years related experience or equivalent.
    • Must have valid driver's license and be able to pass DOT physical
    • Knowledge of industrial equipment.
    • Ability to work at heights and in inclement weather.
    • Commitment to excellence and high standards
    • Strong problem-solving and analytical skills
    • Ability to manage priorities and workflow
    • Versatility, flexibility, and a willingness to work within constantly changing

      priorities with enthusiasm

      • Ability to work independently and as a member of a team.
      • Strong interpersonal skills.
      • Good judgment with the ability to make timely and sound decisions
      • Ability to work on complex projects with general direction and minimal guidance.
      • Ability to understand any and all safety requirements and cautions
      • Ability to perform the physical labor necessary
      • Ability to effectively communicate with people at all levels and from various

        backgrounds.

        COMPETENCIES:

        • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
        • Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
        • Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
        • Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
        • Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
        • Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
        • Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
        • Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
        • Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
        • Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
        • Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

          PHYSICAL DEMANDS AND WORK ENVIRONMENT:

          • Frequently required to stand
          • Frequently required to walk
          • Occasionally required to sit
          • Continually required to utilize hand and finger dexterity
          • Occasionally required to climb, balance, bend, stoop, kneel or crawl
          • Continually required to talk or hear
          • Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
          • Frequently required to lift/push/carry items up to more than 50 pounds


            • Continually work near moving mechanical parts
            • Occasionally work in high, precarious places
            • Occasionally work around fumes, airborne particles, or toxic chemicals
            • Frequently exposure to outside weather conditions
            • Frequently loud noise (examples: metal can manufacturing, large earth-moving equipment)
            • Occasionally very loud noise (example: jack hammer work)

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Keywords: Norton Sandblasting Equipment, Chesapeake , Service Technician, Professions , Chesapeake, Virginia

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