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Training Services Coordination and Logistics Associate IV

Company: Conduent
Location: Chesapeake
Posted on: October 13, 2019

Job Description:

About ConduentConduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.Job Description--- Leads, directs and coaches a team of training coordination and logistics support personnel in their day-to-day activities.

--- Communicates directly with clients and training participants, including those that are higher profile, regarding questions, issues, revisions, and classroom support including emailing calendar invitations, reminders and follow ups

--- Single point of contact for client and training participant escalations on issues and concerns and should resolve them.

--- Schedules and plans complex classroom facilities in support of classroom delivery and other events.

--- Reserves and books classrooms, manages material printing and shipping, schedules catering, and requests classroom Audio Visual (AV) and Information System (IS) setup based on class delivery requirements.

--- Coordinates successful completion of Learning Management System (LMS) intake requests and updates with LMS processing team.

--- Coordinates and supports off site (hotel, conference facilities) training coordination and logistics activities for high profile or more complex classroom delivery and conference events.

--- Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality.

--- Functions in producer/manager role for Virtual Instructor Led Trainings (vILT)ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

Keywords: Conduent, Chesapeake , Training Services Coordination and Logistics Associate IV, Professions , Chesapeake, Virginia

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