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Owner Services Representative

Company: KEES Vacations
Location: Point Harbor
Posted on: November 16, 2021

Job Description:

We are seeking a representative for our Owner Services Department. This department handles everything pertaining to current owner accounts from onboarding and new property setup, processing work orders, resolving owner concerns, and most important to establishing a lasting relationship. The ideal candidate will be flexible and consistent, possess exceptional verbal communication skills both verbal and written, and is quick to take direction and retain new processes efficiently. This is a fast-paced position, as we are poised for tremendous growth over the next 2 years. We are looking for longevity and consistent work history, also must have prior industry knowledge of one-year minimum; and be proficient in working with Microsoft 365 and other software programs as applicable.Here at KEES, we strive every day to accomplish a single goal, DELIVER VALUE TO OUR OWNERS AND GUESTS. This value applies to any type of property whether it be a 1-bedroom condo or a 24-bedroom private home, and KEES understands the needs of the owner and the needs of the vacationer by identifying and setting expectations. Come join our Team as we grow again!!Responsibilities

  • Answer inquiries and provide information about goods services via phone and or email
  • Update owner accounts
  • Process owner requests
  • Convert inquires to confirmed listings
  • Investigate owner concerns
  • Data EntryEducation
    • High School DiplomaSkills
      • Extremely Detail-oriented
      • Excellent communication skills
      • Ability to evaluate situations effectively
      • Good listening skills
      • Effective time management
      • Shows empathy under all circumstances
      • Intermediate computer skills
      • Exception Work History and Prior Industry ExperiencePlease no calls or walk-ins.Job Type: Full-timePay: Starting at $16.00 per hourJob Type: Full-timePay: From $16.00 per hourBenefits:
        • Dental insurance
        • Employee discount
        • Flexible schedule
        • Flexible spending account
        • Health insurance
        • Life insurance
        • Paid time off
        • Paid training
        • Vision insuranceSchedule:
          • 8 hour shift
          • No nightsAbility to commute/relocate:
            • Point Harbor, NC 27964: Reliably commute or planning to relocate before starting work (Preferred)Education:
              • High school or equivalent (Preferred)Experience:
                • customer service: 2 years (Preferred)Work Location:
                  • One locationWork Remotely:
                    • NoWork Location: One location

Keywords: KEES Vacations, Chesapeake , Owner Services Representative, Sales , Point Harbor, Virginia

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