Commercial Sales Engineer
Company: Carrier Enterprise, LLC
Location: Chesapeake
Posted on: June 22, 2022
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Job Description:
We currently have an exciting opportunity for an experienced
Sales Engineer. This position will be dedicated to the Chesapeake,
VA market. Company Website: http://www.carrierenterprise.com/ In
this role, you will be responsible for supporting the Commercial
Sales organization by responding to sales leads from Sales
Managers, Sales Engineers and Territory Managers. You will generate
quotes for equipment sales to engineers, mechanical contractors,
owners and select residential replacement dealers. You will also
provide technical support for products and dealer programs. This
position works cooperatively with outside sales and other members
of the sales distribution team to grow existing customers, create
new customers and meet or exceed monthly sales quotas at the
appropriate gross margin while increasing customer satisfaction.
Job duties: * Generate new and repeat sales by providing product
and technical information in a timely manner * Determine customer
requirements and expectations in order to recommend specific
products and solutions * Recommend alternate products based on
cost, availability or specifications * Present price, credit and
terms in accordance with standard procedures and customers'
profitability profiles * Accurately process customer transactions
such as orders, quotes or returns * Review and prepare quotes for
plan and spec jobs, design/build projects and replacement units *
Obtain accurate information from vendors relating to shipment dates
and expected date of delivery * Proactively recommend items needed
by customers to increase customer satisfaction and improve
transaction profitability * Increase sales and average order size
by means of cross-selling, up-selling, add-on sales and offering
promotional sale items * Educate customers about terminology,
features and benefits of products in order to improve product
related sales and customer satisfaction * Monitor scheduled
shipment dates to ensure timely delivery and expedite as needed *
Contact customers following sales to ensure ongoing customer
satisfaction and resolve any complaint or credit * Fill requests
for catalogs, information or samples * Remain current on consumer
preferences, changes in local codes and product developments by
attending sales meetings, vendor training and trade shows, or
reading trade journals * Setup and maintain customer and job files
* Identify trends in customer satisfaction or dissatisfaction *
Manage time effectively, meet personal goals and work effectively
with other members of the distribution team * Communicate to the
purchasing department unexpected increases or decreases in demand
for products * Assist in scheduled physical inventory counts,
attend all required sales meetings and events * Maintain
proficiency in using personal computer, data entry terminal and
other common office equipment and software * Follow company
policies and procedures * Present a professional image at all times
to customers and vendors * Perform other duties as assigned.
Education: * BS in Mechanical Engineering or a related technical
discipline preferred Qualifications: * 3-5 years of HVAC
experience, distribution experience preferred * Exceptional
interpersonal and communication skills * Knowledge of HVAC design
and application tools * Proficiency with Microsoft Office
applications Additional Information: Carrier Enterprise offers a
competitive total pay and benefit package and is an Equal
Opportunity Employer. All applicants applying for employment must
be authorized to work in the United States. Equal Opportunity
Employer Minorities/Women/Protected Veterans/Disabled
Keywords: Carrier Enterprise, LLC, Chesapeake , Commercial Sales Engineer, Sales , Chesapeake, Virginia
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